Loan Servicing Analyst - Insurance

CBRE; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

CBRE is seeking an Insurance Analyst in Houston, TX to support the insurance team with compliance reviews for agency, institutional, private client and high-profile borrowers. The role also covers flood determination, force placed insurance and insurance claims as needed.

Responsibilities include analyzing Commercial Insurance for lender compliance, assessing risk between lender and borrower, and reviewing loan documents.

Qualifications

• High School diploma or GED with 3+ years related experience; Bachelor's degree preferred.
• Ability to interpret instructions and memos, write routine reports, and respond to inquiries.
• Requires basic knowledge of financial terms and ability to calculate simple figures.
• Ability to follow general instructions, solve standard problems, and apply basic analytical skills.
• Intermediate skills with Word, Excel, Outlook, etc.

Responsibilities

• Conduct analysis of Commercial Insurance to ensure compliance with Lender requirements.
• Communicate and provide support in assessing risk between Lender and Borrower needs.
• Review Loan Closing Documents for insurance compliance at loan level.
• Collaborate with Insurer and Borrower to address deficiencies or missing coverage.
• Work with Loan Servicing team to resolve insurance related issues.
• Obtain insurance renewal documents and invoices from relevant parties.
• Utilize CBRE proprietary client systems to review insurance data and run reports.
• Assist in gathering insurance documentation for audits.
• Uphold CBRE RISE values and demonstrate excellence in work quality.
• Adhere to standardized procedures to achieve objectives and meet deadlines.
• Facilitate effective information exchange and mutual understanding within the team.

Skills

Insurance analysis

Risk assessment

Loan documentation review

Data reporting

Communication skills

MS Office proficiency

Education

High School diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Job description

About the Role:

As an Insurance Analyst, you will perform various tasks within the insurance team. Manage insurance compliance reviews for Agency, institutional, private client and high-profile borrowers as required. Manage flood determination process, force placed insurance and insurance claims as required.

What You'll Do:

• Conduct analysis of Commercial Insurance to ensure compliance with Lender requirements.
• Communicate and provide support in assessing risk between Lender and Borrower needs.
• Review Loan Closing Documents for insurance compliance at loan level.
• Collaborate with Insurer and Borrower to address deficiencies or missing coverage.
• Work with Loan Servicing team to resolve insurance related issues.
• Obtain insurance renewal documents and invoices from relevant parties.
• Utilize CBRE proprietary client systems to review insurance data and run reports.
• Assist in gathering insurance documentation for audits.
• Uphold CBRE RISE values and demonstrate excellence in work quality.
• Adhere to standardized procedures to achieve objectives and meet deadlines.
• Facilitate effective information exchange and mutual understanding within the team.

What You'll Need:

• High School diploma or General Education Degree (GED) required with a minimum of 3 years related experience. Bachelor's degree from a four-year college or university preferred.
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
• Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
• Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
• Intermediate skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc.
• Decisions made with general understanding of procedures and company policies to achieve set results and timelines. Errors in judgment may cause short-term impact to co-workers and supervisor.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

We offer a competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability/Paid holidays/vacation).

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

Equal Employment Opportunity

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE, Inc. is an Equal Opportunity and Affinitve Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)