Loan Servicer: Accurate Payments & Data Steward

Burke & Herbert Bank & Trust; Moorefield (WV); Sur place; USD 26 000 - 34 000; Plein temps

Résumé du poste

The Loan Servicer I at Burke & Herbert Bank & Trust supports accurate and timely loan servicing by entering, maintaining, and validating loan data to ensure reliable account administration. You will process routine payments, maintenance requests, and updates, and identify discrepancies for escalation while maintaining organized documentation.

Applicants should have a high school diploma, strong quantitative skills, and familiarity with Jack Henry System.

Qualifications

• High school diploma or equivalent
• Strong understanding of mathematical concepts with quantitative aptitude
• Familiar with Jack Henry System, preferred
• Service-oriented and technical communication skills, both written and verbal, to gather and analyze detailed information
• Meticulous attention to detail to ensure data accuracy and organization
• Basic MS Suite proficiency, including Word, Excel, and Outlook
• Previous experience in a detail-intensive role requiring accuracy and adherence to established processes
• Prior experience in loan operations or a documentation preparation role in a banking environment, preferred

Responsabilités

• Keeps track and verifies data and source documents.
• From source document, identifies and interprets data to be entered to loan system.
• Informs supervisor of any discrepancies found in the loan packages such as inconsistencies, missing data, or source document, and finds resolution to questions.
• Enters alphabetic or numeric data from source documents into JH system, and enters necessary codes.
• Makes necessary corrections to information entered.
• Compiles, sorts, and verifies accuracy of data to be entered.
• Reviews loan account maintenance requests and enters maintenance on JH system.
• Prepares and process disbursements and loan fees.
• Files and routes source documents after entry.
• Prepares correspondence for payoff and loan verification requests, process loan payments from the mail, and sends notices to the customer.
• Provides routine office support such as answering phones, filing, and making copies of documents.
• Perform other duties as assigned.

Connaissances

Quantitative aptitude

Data entry accuracy

Communication skills

Attention to detail

MS Office proficiency

Formation

High school diploma or equivalent

Outils

Jack Henry System

MS Office

Description du poste

The Loan Servicer I at Burke & Herbert Bank & Trust supports accurate and timely loan servicing by entering, maintaining, and validating loan data to ensure reliable account administration. You will process routine payments, maintenance requests, and updates, and identify discrepancies for escalation while maintaining organized documentation.

Applicants should have a high school diploma, strong quantitative skills, and familiarity with Jack Henry System.