Loan Sales Specialist: Fast Financing & Customer Impact

Jobtome; New Bern (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Dental & vision insurance

401(k) with match

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial is hiring Loan Sales Specialists to empower customers with accessible financing solutions. You will engage clients across phone, email, and chat, guiding them through the loan process while achieving branch targets.

Key responsibilities include multitasking, driving customer satisfaction, and handling loan lifecycle activities in a compliant manner. A high school diploma or GED is required, with a preference for bilingual Spanish speakers.

Qualifications

• High School Diploma or GED is required.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely service.
• Exceed customer expectations through empathy and results aligned with branch goals.
• Engage customers through loan processes, offering tailored solutions.
• Manage loan lifecycle including collections in compliance with laws.
• Communicate with customers via phone, email, chat, and internal systems.
• Demonstrate drive to achieve and goal-oriented mindset.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring Loan Sales Specialists to empower customers with accessible financing solutions. You will engage clients across phone, email, and chat, guiding them through the loan process while achieving branch targets.

Key responsibilities include multitasking, driving customer satisfaction, and handling loan lifecycle activities in a compliant manner. A high school diploma or GED is required, with a preference for bilingual Spanish speakers.