Loan Sales Specialist - Austin Arboretum

OneMain Financial; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing solutions. This role thrives in a competitive atmosphere, offering professional development and growth opportunities. You'll engage with customers throughout the loan process, manage loans, and maintain compliance, all while exceeding customer expectations. With a supportive environment and competitive compensation, this is a fantastic opportunity to advance your career in a dynamic financial services firm. Join a team dedicated to improving financial well-being and making a difference in the community.

Benefits

Health Insurance

401(k) Matching

Employee Stock Purchase Plan

Tuition Reimbursement

Paid Time Off

Paid Sick Leave

Paid Holidays

Paid Volunteer Time

Qualifications

• Strong communication skills for customer engagement.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage the lifecycle of loans and ensure compliance with regulations.
• Exceed customer expectations and provide tailored solutions.

Skills

Sales Experience

Customer Service

Collections Experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

Loan Sales Specialist - Austin Arboretum

Loan Sales Specialist - Austin Arboretum

Apply locations: Austin, TX | Time type: Full time | Posted on: Posted 2 Days Ago | Job requisition id: R2504-45634

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, team members thrive in a competitive atmosphere where hard work and dedication directly influence success. The role offers rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, fostering career growth.

In the Role

1. Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
2. Exceed customer expectations through ease, empathy, and encouragement, delivering results related to individual and branch goals.
3. Develop new connections and maintain existing ones by engaging customers throughout the loan process and lifecycle, presenting tailored solutions based on customer needs.
4. Manage the lifecycle of loans, including collections activities, while maintaining compliance with all relevant laws and regulations.
5. Engage with customers and other departments through multiple technological channels, including phone, email, chat, and in-house systems.
6. Exhibit passion for achievement, bringing an internal drive to succeed with a goal-oriented attitude.
7. Clearly educate and inform customers on optional insurance products, ensuring thorough understanding of the loans, terms, and options.

Requirements

• High School Diploma or GED

Preferred

• Sales, Collections, or Customer Service experience
• Bilingual - Spanish

Location

On site

Schedule

The schedule is Monday-Friday during standard business hours, with some extended hours during the week as needed, which may include Saturday.

Who We Are

A career with OneMain offers the potential to earn an annual salary plus incentives. You can advance toward leadership roles such as Branch Manager and District Manager through various training programs and growth opportunities. Benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances.
• Up to 4% matching 401(k).
• Employee Stock Purchase Plan (10% share discount).
• Tuition reimbursement.
• Paid time off (15 days vacation per year, plus 2 personal days, prorated).
• Paid sick leave as determined by state or local ordinance, prorated.
• Paid holidays (7 days per year, based on start date).
• Paid volunteer time (3 days per year, prorated).

OneMainFinancial (NYSE: OMF) is dedicated to responsible credit access and improving financial well-being. Since 1912, we’ve helped people beyond credit scores to achieve their financial goals. Our products include personal loans, credit cards, and more, helping people borrow better and build brighter futures.

With over 1,300 branches nationwide, our team helps millions solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures, and household budgeting. We serve customers in person, by phone, and online.

We are committed to an inclusive culture, career development, and community impact. Join us to make a difference — there's never been a better time to shine with OneMain.