Loan Sales & Solutions Specialist — Growth & Impact

OneMain Financial Group; Park City (UT); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance (medical, dental, etc

401(k) with matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off – 15 days/year

Paid sick leave

11 paid holidays

Volunteer time off

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to understand customer needs and provide access to financing for life’s expenses. The role rewards hard work, with opportunities for development and advancement in a dynamic environment.

You'll interact with customers across channels and help educate them on loan terms and optional insurance products. On-site position in Monday–Friday work hours, with some extended hours including Saturdays.

Qualifications

• High school diploma or GED required.
• Experience in sales, collections or customer service preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to provide timely, efficient service.
• Exceed customer expectations through ease, empathy and encouragement to meet individual and branch goals.
• Develop new connections and maintain relationships with customers through loan process and lifecycle.
• Manage loan lifecycle, including collections, while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate achievement drive and goal-oriented mindset.
• Educate customers on optional insurance products and loan terms and options.

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to understand customer needs and provide access to financing for life’s expenses. The role rewards hard work, with opportunities for development and advancement in a dynamic environment.

You'll interact with customers across channels and help educate them on loan terms and optional insurance products. On-site position in Monday–Friday work hours, with some extended hours including Saturdays.