Loan Production Associate, Commercial & Wholesale Operations

Santander Consumer USA Inc.; Southington (CT); On-site; USD 70,000 - 100,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a data-driven Associate for Commercial & Wholesale Operations in Southington, CT. You will support back-office activities, interpret credit agreements, and ensure accurate accruals and reconciliations for commercial loan and letter of credit products.

Ideal candidates will have 5+ years in commercial loan operations, strong communication, and a solid grasp of bank systems. A bachelor’s degree is required and experience in syndicated loan markets is a plus.

Qualifications

• Bachelor’s degree or equivalent through experience/education.
• 5+ years experience in commercial loan operations.

Responsibilities

• Lead unit or team in Loan Operations in manager’s absence.
• Perform non-routine tasks to support the team.
• Train new employees on systems and processes.
• Resolve escalated issues and identify resolution paths.
• Suggest policy or procedural changes from day-to-day observations.

Skills

Communication

Organization

Detail-oriented

Team player

Regulatory knowledge

Banking operations

Workflow improvement

Concise risk awareness

Education

Bachelor’s degree

Tools

Microsoft Office

Bank systems

Job description

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The Associate, Commercial & Wholesale Operations is responsible for supporting all Back Office related activities covering all aspects of their aligned product/business area to ensure the efficient delivery of all products and services (i.e. interpreting credit agreements related to various loan/fee accruals, calculations as well as ongoing/ad-hoc reconciliation and remediation, for commercial loan/letter of credit products, which include new loans, modifications and extensions.) to the Bank’s clients while developing and maintaining direct contact and good working relationships with existing clients and internal stakeholders.

• Provides leadership of unit or team in Loan Operations in absence of manager.
• Performs varied, non-routine and more complex operational tasks to support team.
• Provides information and procedural knowledge for less experienced staff.
• Resolves most issues escalated by less experienced employees.
• Completes complex operational transactions and researches issues.
• Takes corrective action as necessary and researches complex issues to determine best course for resolution.
• Trains new employees in systems, procedures, and processes.
• Performs additional tasks employing skill and experience in the function.
• Suggests changes or modifications to policies and procedures based on day-to-day observations and activities.

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required

Professional Experience:

• 5+ Years Experience with commercial loan operations. - Required

Skills:

• Excellent communication, good organizational skills, and attention to detail.
• Solid knowledge/skills of Microsoft Office Suite and various bank systems.
• Ability to adapt quickly and be a team player.
• Working knowledge in Commercial Banking.
• Ability to meet deadlines.
• Strong knowledge of the Syndicated and Commercial Loan products and markets.
• Ability to review and interpret legal documentation supporting these products.
• In depth knowledge of market initiatives to streamline and automate Middle Office support functions.
• Knowledge of industry standards and best practices for Syndicated and Commercial loans .
• Knowledge of Banking Regulations and Standard Practices.
• Expertise in continuously reviewing workflow and the ability to functionalize ideas for organizational change. Also, ensure all departmental structural and procedural changes are implemented where necessary.
• Ability to clearly convey complex concepts and issues in a concise way.

Certifications:

• No Certifications listed for this job.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship:

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range: