Loan Processor - Retail Lending

F.N.B. Corp.; Pennsylvania; On-site; USD 40,000 - 60,000; Full time

Job summary

F.N.B. Corporation in Hermitage, PA is seeking a Loan Processor 1 in Retail Lending to handle initial and later-stage processing of consumer and small business credit applications across branches, mail, web, and dealer channels.

You will collaborate with underwriters, prep pre- and post-closing packages, and maintain knowledge of current loan products and procedures while delivering excellent customer service.

Qualifications

• High School diploma or GED.
• 1 year of experience in loan processing or related field.
• Excellent written and verbal communication and interpersonal skills.
• Strong organizational and analytical abilities.
• Proficient PC skills; MS Word/Excel/PowerPoint.
• Ability to work across channels (branch, direct mail, web, dealer).

Responsibilities

• Process all applications in the loan origination system from consumers and small businesses across delivery channels.
• Analyze, review, correct, and compile credit, collateral, and compliance documents.
• Prepare loan applications in pre-closing and post-closing phases.
• Serve as branch contact to obtain missing or corrected information.
• Serve as dealer contact and provide required documents and forms.
• Order loan reports and review for accuracy and completeness.
• Collaborate with underwriters to improve turnaround times and customer satisfaction.
• Monitor department emails for essential processing information.
• Maintain knowledge of current loan products, rates, and procedures.
• Provide coverage in high-volume periods and assist in other areas as needed.

Skills

Project management

Communication skills

Organizational skills

Analytical skills

Interpersonal skills

Customer service

PC literacy

Education

High School diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Primary Office Location:3014 East State Street. Hermitage, Pennsylvania. 16148.Join our team. Make a difference - for us and for your future.Position Title: Loan Processor 1 - Retail LendingBusiness Unit: Retail LendingReports To: Varies Based on AssignmentPosition Overview:This position description covers loan processing positions for Direct, Indirect or Small Business Lending. This position is primarily responsible for initial and later stage processing of credit applications originated by consumers and small businesses within the Bank’s delivery channels or directly through dealer channels. The incumbent works through the applicable loan origination system and completes a variety of tasks to facilitate final loan outcomes delivering the highest quality of service to customers and branch personnel.Primary Responsibilities:Processes all applications coming into the loan origination system from consumers and small businesses within the Bank’s delivery channels via the branches, direct mail or the web or directly through dealer channels. Analyzes, reviews, corrects and compiles credit, collateral and compliance related file documentation.Prepares loan applications in both pre-closing and post-closing phases. Serves as branch contact to obtain vital missing application information or corrective application information. Serves as dealer contact and provides supplies such as contracts, drafts, insurance forms and other forms as needed.Orders required loan reports, such as property searches, flood collateral evaluations, etc. and reviews received reports for accuracy and completeness.Develops seamless processing partnership with credit underwriters to achieve better turnaround time on applications and greater overall customer satisfaction.Assists in properly monitoring internal department electronic mailboxes for incoming information that is essential for continued application processing.Maintains knowledge of all currently offered loan products, rates and processing procedures.Receives sufficient training to be able to offer assistance in other areas of the department during periods of high volumes or absenses.Performs other related duties and projects as assigned.All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.Minimum Education:High School or GEDMinimum Years Experience:1Special Skills:Excellent project management skillsExcellent communication skills, both written and verbalExcellent organizational, analytical and interpersonal skillsExcellent customer service skillsAbility to use a personal computer and job-related softwareMS Word - Basic LevelMS Excel - Intermediate LevelMS PowerPoint - Basic LevelSpecial Licenses and Certificates:N/APhysical Requirements:N/AEqual Employment Opportunity (EEO):It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.