Loan Processor - Retail Lending

F.N.B. Corporation; Hermitage (Mercer County); On-site; USD 42,000 - 52,000; Full time

Job summary

F.N.B. Corporation in Hermitage, PA seeks a Loan Processor 1 - Retail Lending to process consumer and small business loan applications. The role supports pre- and post-closing activities and works with the loan origination system to ensure accurate documentation and timely outcomes.

The position requires handling dealer channels, gathering missing information, and coordinating with underwriters to achieve fast turnaround while delivering high-quality service to branches and customers.

Qualifications

• Strong project management and communication skills.
• Excellent organizational, analytical and interpersonal abilities.
• Proficient in MS Word, Excel and PowerPoint.

Responsibilities

• Processes all applications from consumers and small businesses via channels.
• Analyzes and compiles credit, collateral and compliance file documentation.
• Prepares loan applications in pre- and post-closing phases.
• Serves as dealer contact and provides required forms.
• Orders loan reports and reviews them for accuracy.
• Collaborates with underwriters to improve turnaround times.
• Monitors department email for essential processing information.
• Maintains knowledge of loan products, rates and procedures.
• Receives training to assist in other areas during peak periods.
• Performs other duties and projects as assigned.
• Supports risk management and regulatory compliance per policy.

Skills

Project management

Communication

Organizational skills

Customer service

MS Office

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Primary Office Location:

3014 East State Street. Hermitage, Pennsylvania. 16148.

Join our team. Make a difference - for us and for your future.

Position Title

Loan Processor 1 - Retail Lending

Business Unit

Retail Lending

Reports To

Varies Based on Assignment

Position Overview

This position description covers loan processing positions for Direct, Indirect or Small Business Lending. This position is primarily responsible for initial and later stage processing of credit applications originated by consumers and small businesses within the Bank’s delivery channels or directly through dealer channels. The incumbent works through the applicable loan origination system and completes a variety of tasks to facilitate final loan outcomes delivering the highest quality of service to customers and branch personnel.

Primary Responsibilities

• Processes all applications coming into the loan origination system from consumers and small businesses within the Bank’s delivery channels via the branches, direct mail or the web or directly through dealer channels.
• Analyzes, reviews, corrects and compiles credit, collateral and compliance related file documentation.
• Prepares loan applications in both pre-closing and post-closing phases. Serves as branch contact to obtain vital missing application information or corrective application information.
• Serves as dealer contact and provides supplies such as contracts, drafts, insurance forms and other forms as needed.
• Orders required loan reports, such as property searches, flood collateral evaluations, etc. and reviews received reports for accuracy and completeness.
• Develops seamless processing partnership with credit underwriters to achieve better turnaround time on applications and greater overall customer satisfaction.
• Assists in properly monitoring internal department electronic mailboxes for incoming information that is essential for continued application processing.
• Maintains knowledge of all currently offered loan products, rates and processing procedures.
• Receives sufficient training to be able to offer assistance in other areas of the department during periods of high volumes or absences.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Education

High School or GED

Minimum Years Experience

1

Special Skills

• Excellent project management skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Excellent customer service skills
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level

Special Licenses and Certificates

N/A

Physical Requirements

N/A

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.