Loan Processor - Fast-Paced Customer Care & Cash Handling

Dollar Loan Center Wisconsin Llc; Wisconsin Rapids (WI); On-site; USD 42,000 - 52,000; Full time

Job summary

Dollar Loan Center Wisconsin LLC in Wisconsin Rapids is seeking a Loan Processor to help customers meet short-term financial needs. You’ll review applications, verify information, fund loans, and explain terms to customers in person or by phone.

You’ll also handle payments, call on past-due accounts, log notes, and support locations as needed. Requires a high school diploma or GED and at least 1 year of customer service experience; bilingual English/Spanish is a plus.

Qualifications

• One year of customer service experience.
• Comfortable with computers and basic office equipment.
• Bilingual English/Spanish is a bonus.
• High school diploma or GED.

Responsibilities

• Greet customers and assist in person or over the phone.
• Review loan applications and verify information.
• Process loans quickly per underwriting guidelines.
• Explain loan contracts and terms to customers.
• Handle payments and contact past-due accounts.
• Enter data accurately and keep records updated.
• Travel between locations and cover other locations as needed.
• Safeguard customer information and maintain office organization.

Skills

Customer service

Communication

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Computers

Office equipment

Job description

Dollar Loan Center Wisconsin LLC in Wisconsin Rapids is seeking a Loan Processor to help customers meet short-term financial needs. You’ll review applications, verify information, fund loans, and explain terms to customers in person or by phone.

You’ll also handle payments, call on past-due accounts, log notes, and support locations as needed. Requires a high school diploma or GED and at least 1 year of customer service experience; bilingual English/Spanish is a plus.