Loan Processor

Middlesex Savings Bank; Westborough (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

Middlesex Savings Bank in Westborough, MA is looking for a Loan Processor to manage residential mortgage and consumer loan applications, ensuring compliance with bank policies and regulatory requirements. The candidate will be responsible for processing applications, managing pipelines, and providing outstanding customer service.

The ideal candidate will have a High School Diploma and 1-2 years of relevant experience, along with excellent organizational and communication skills.

Qualifications

• 1-2 years loan processing or related experience.
• Demonstrated ability to maintain compliance with lending regulations.

Responsibilities

• Process residential mortgage and consumer loan applications.
• Manage assigned pipeline to meet closing dates.
• Act as the primary contact for applications post-submission.
• Generate required documentation for compliance.
• Assist with closing of loan applications.

Skills

Good word processing and PC skills

Detail oriented

Organizational skills

Customer service skills

Communication skills

Intermediate technology skills

Education

High School Diploma or equivalent

Job description

Overview

Responsible for the timely and accurate processing of residential mortgage and consumer loan applications in conformance with established bank policies, objectives and regulatory requirements. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co‑workers.

Responsibilities

• Processes residential mortgage and consumer loan applications, receiving and opening applications. Prepares and delivers required disclosures within established timeframes. Orders supporting documents such as appraisals, credit reports, flood certifications and title rundowns, tracks the timely receipt of those documents.
• Manages assigned pipeline to assure commitment, rate lock and closing dates are met on purchase transactions, and established target dates for refinance transactions.
• Acts as the primary point of contact for applications after submission—collects required fees and documentation, keeps tracking screens and file notes up‑to‑date, and informs all parties (originator, underwriter, closer and/or attorney) of dispositions.
• Documents income, asset, credit and collateral information for compliance with bank and investor guidelines prior to submission to DU, LP or the assigned underwriter, notifying the customer, underwriter and/or originator of any deficiencies as appropriate.
• Generates required documentation such as commitment letters, attorney instructions, compliance disclosures and consumer loan closing documents.
• Assists with the closing of residential mortgage and consumer loan applications as required.
• Prepares and runs periodic reports.
• Performs general ledger activities (posting fees, balancing accounts, etc.).
• Ensures integrity of data input into the loan origination system for all assigned loans, including HMDA data.
• Assists in training less experienced staff members.
• Performs all duties in accordance with bank policies, including Information Security Policies and Procedures, and state and federal regulatory compliance guidelines; attends and/or completes relevant courses and seminars.
• Maintains compliance of assigned pipeline with applicable lending regulations, including but not limited to TRID, HMDA, Reg B, and Fair lending.
• Generates referrals for origination staff; assists in referral source development and provides referrals to other bank departments.
• Performs related and unrelated duties as may be required.

Requirements

• Education: High School Diploma or equivalent.
• Work Experience: 1–2 years loan processing or related experience.
• Knowledge, Skills and Abilities:
  • Good word processing and PC skills.
  • Detail oriented.
  • Demonstrated organizational, customer service and communication skills.
  • Intermediate technology skills including word processing, database and spreadsheet applications.

Expected Pay Range

From: $0 To: $0

The pay range is the salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data.

EEO Statement

Middlesex Savings Bank is an EO/AA Employer: Min/Fem/Vet/Disabled