Loan Processor

Chapman Automotive Group; Scottsdale (AZ); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Competitive pay

Career growth

Team-based culture

Employee discounts

Volunteer opportunities

Closed on Sundays

Job summary

Chapman Automotive Group in Scottsdale, AZ is seeking a Loan Processor to review and prepare loan packages, verify documentation, and ensure underwriting guidelines are met from application through final review.

The ideal candidate is detail-oriented, highly organized, and analytical, with strong communication skills to collaborate with dealers and internal teams. Proficiency in Microsoft Office is required, and bilingual English/Spanish is preferred.

Qualifications

• Experience processing and/or underwriting automotive or consumer loans.
• Ability to read and interpret credit reports.
• Strong attention to detail and accuracy.
• Excellent organizational, analytical, and problem-solving skills.
• Proficiency with Microsoft Office applications.
• Bilingual English/Spanish is preferred.

Responsibilities

• Collect, review, and verify all required loan stipulations and documentation
• Evaluate loan packages to ensure compliance with company policies and underwriting guidelines
• Read and analyze credit reports to support lending decisions
• Prepare completed loan files for final underwriting review
• Communicate effectively with dealership personnel and the Lending Department throughout the loan process
• Correct inaccurate or incomplete information and maintain detailed processing records
• Follow up on loan approvals, coordinate contract pickups from dealerships, and build strong dealer relationships

Skills

Auto loan experience

Read & interpret credit reports

Attention to detail

Organizational & analytical skills

Microsoft Office

Bilingual English/Spanish

Tools

Microsoft Office

Job description

Job Title: Loan Processor

Company: Chapman Automotive Group

Address: 7100 E. McDowell Rd. Scottsdale, AZ 85257

Schedule: Monday-Friday, 8am-5pm

Pay: $18-$21/hour (DOE)

About The Role

Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence. CAG Acceptance is the finance division of Chapman Automotive Group, specializing in sub-prime and non-prime automotive lending. We are seeking a detail-oriented Loan Processor to join our Lending team. In this role, you will review and prepare loan packages, verify documentation, ensure compliance with underwriting guidelines, and support the loan approval process from application through final review. The ideal candidate is organized, analytical, and committed to accuracy while building positive relationships with dealers and internal teams.

Responsibilities

• Collect, review, and verify all required loan stipulations and documentation
• Evaluate loan packages to ensure compliance with company policies and underwriting guidelines
• Read and analyze credit reports to support lending decisions
• Prepare completed loan files for final underwriting review
• Communicate effectively with dealership personnel and the Lending Department throughout the loan process
• Correct inaccurate or incomplete information and maintain detailed processing records
• Follow up on loan approvals, coordinate contract pickups from dealerships, and build strong dealer relationships

Qualifications

• Experience processing and/or underwriting automotive or consumer loans
• Ability to read and interpret credit reports
• Strong attention to detail and accuracy
• Excellent organizational, analytical, and problem-solving skills
• Proficiency with Microsoft Office applications
• Bilingual English/Spanish is preferred

Compensation & Perks

• Competitive Pay: $18-$21/hour (DOE)
• Opportunities for career growth and advancement
• Supportive, team-oriented workplace
• Employee discounts and assistance programs
• Volunteer opportunities and employee engagement programs
• Closed on Sundays

Benefits

• Medical, dental, and vision insurance
• 401(k) with company contributions
• Life insurance
• Paid time off and holidays
• Access to onsite nurse practitioners and wellness support