Loan Processing Specialist - Customer Service & Closings

First Convenience Bank; Killeen, Northern (TX, KY); Hybrid; USD 40,000 - 50,000; Full time

Job summary

First Convenience Bank in Killeen, TX, is seeking a detail-oriented clerk to support consumer loan operations. You will handle loan applications, maintain documentation, and assist customers with inquiries in a fast-paced environment.

The role emphasizes accurate data entry, strong PC skills, and professional phone manners, with teamwork and organizational abilities essential for handling volumes and ensuring timely processing.

Qualifications

• HS diploma or equivalent required.
• Strong data entry and typing skills.
• Good PC knowledge and customer-facing abilities.

Responsibilities

• Assist customers with consumer loan inquiries.
• Interview customers regarding loan details and answer questions.
• Type loan contracts and prepare reports.
• Process loan applications and assist in loan closings.
• Maintain a satisfactory service level for calls and document prep.
• Research history on current loans and perform other duties as assigned.

Skills

Typing

Data entry

PC skills

Customer service

Phone etiquette

Team player

Organization

Education

High School Diploma

Job description

First Convenience Bank in Killeen, TX, is seeking a detail-oriented clerk to support consumer loan operations. You will handle loan applications, maintain documentation, and assist customers with inquiries in a fast-paced environment.

The role emphasizes accurate data entry, strong PC skills, and professional phone manners, with teamwork and organizational abilities essential for handling volumes and ensuring timely processing.