Loan Origination Specialist

SPM; National (WA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision

401k

PTO

Home loan discounts for employees

HSA/FSA

Training & development

Job summary

Sierra Pacific Mortgage is seeking an enthusiastic candidate to train on our mortgage platform and grow into a Mortgage Loan Originator within about six months. You will source applications, develop referrals, and manage client relationships while learning to originate conventional and government loans.

Ideal candidates have a strong customer-service background, basic mortgage knowledge, and the ability to explain loan options clearly.

Qualifications

• Associate degree plus two years of customer service/sales experience or equivalent.
• Mortgage sales/industry experience preferred.
• NMLS License plus state-specific training and certification.
• Understanding of mortgage laws, guidelines and loan programs.
• Familiarity with local real estate market.
• Strong communication to explain mortgage process to customers and teammates.
• Ability to read promissory notes and loan documents.
• Plan, organize, and complete tasks timely and consistently.
• Ability to define problems, collect data, and provide concise information to management.
• Interpret a variety of technical instructions and adapt under pressure.
• Apply basic math for loan calculations; basic computer skills with mortgage software.

Responsibilities

• Train on SPM systems and processes with goal to become Mortgage Loan Originator in ~6 months.
• Participate in mortgage origination sales training to support evolution into MLO role.
• Source applications, originate conventional and government loans, and service existing clients.
• Develop external referral networks to generate origination loan volume.
• Identify new referral sources via real estate brokers, developers, builders, and financial planners.
• Engage in business development activities to maintain a network of referrals.
• Create information mailings, advertisements, and seminars for homebuyers.
• Cultivate repeat business from existing borrowers.
• Consult with borrowers to assess loan needs and explain options and risks.
• Guide customers through the loan process and coordinate with underwriters.
• Coordinate all aspects of the application process and clear conditions for closing.
• Perform other mortgage-related duties as requested by management.

Skills

Customer service

Sales experience

Excellent communication

Read/interpret loan documents

Math calculations

Time management

Problem solving

Mortgage software

Education

Associate degree + 2 years experience

Tools

Mortgage software

Job description

WHY CHOOSE US?

At Sierra Pacific Mortgage we believe any successful business or individual is built upon a solid foundation - for us, we refer to it as ONE Sierra. Within our organization, we’ve been very intentional about defining our pillars and holding ourselves accountable to living these principles every minute of every day.

These pillars inform every action we take with each other, our business partners, and our customers. When you join our team, you’ll immediately recognize that these values set the tone and tenor for our entire company culture.

Since its inception in 1986, Sierra Pacific Mortgage has been built upon the foundation of quality lending practices, unparalleled service, industry knowledge and unmatched integrity. Dedicated to excellence, our team respects and challenges each other, holds each other accountable to our company’s standards and ethical behavior, and shares in the success of a growing organization. Promises Made. Promises Kept.

MUST HAVES

• Associate degree plus two years of customer service/sales experience or equivalent
• Mortgage sales and/or industry experience preferred
• NMLS License plus training and on-going certification required by the state where the licensee is currently employed
• Basic understanding of current mortgage laws, guidelines and loan programs
• Familiarity with real estate market in local area
• Excellent communication skills including the ability to explain the mortgage process and effectively interact with customers and internal resources
• Able to read and interpret documents such as promissory notes, regulatory and legal directives and other loan documents
• Able to plan and organize tasks and work responsibilities to achieve objectives
• Able to complete work in a timely and consistent manner
• Able to define problems, collect data, establish facts and provide information that is thorough and concise to management for resolution
• Able to interpret an extensive variety of technical instructions
• Able to work well under pressure, meeting multiple and sometimes competing deadlines
• Able to apply basic math: compute loan amounts, income and other mortgage related calculations
• Basic computer skills required: word processing, email and mortgage software

WHAT YOU WILL DO

• Train on SPM systems, policies and processes with the goal of transitioning into a Mortgage Loan Originator in approximately six months’ time
• Participate in mortgage origination sales training necessary to support evolution into MLO role
• Manage relationships, source applications, originate conventional and government residential mortgage loans, perform sales-generating activities, service and maintain current clients
• Responsible for the cultivation of external lead sources to generate origination loan volume
• Identify and establish new referral sources through a variety of sales efforts including but not limited to: visiting the offices of real estate brokers, developers, builders and financial planners, to solicit referrals for mortgage loans
• Regularly participate in business development activities with professional organizations to maintain a network of quality business relationships that serve as a recurring source of referrals for new mortgage lending opportunities
• Attract new borrowers through the creation of information mailings, advertisements, seminars focused on home buyers and participation in community efforts to promote homeownership
• Cultivate repeat business from existing base of borrowers
• Consult with borrowers to identify their loan needs, assess/analyze their financial situation, determine the correct loan options and provide information relevant to the risks and benefits of each program for which each borrower is qualified
• Guide customers through the loan process by obtaining all borrower required documents, providing borrowers with regulatory disclosures and assist with the submission to underwriters
• Coordinate all aspects of the mortgage application process with appropriate parties
• Resolve outstanding issues in order to clear conditions and facilitate the closing of the loan
• Other duties and/or mortgage related tasks as requested by management

WHAT WE VALUE - OUR PILLARS OF SUCCESS

• Do the Right Thing - Always.
• True Ownership. Own your actions and demonstrate personal and corporate commitment to your customers.
• Unsurpassed Speed. Demonstrate a sense of urgency and heightened awareness in everything you do. Provide a fast-paced, seamless, and supportive transaction from start to finish.
• WOW Experience. Go above and beyond your customer's expectations, notice the little things that make a big difference and assume full responsibility for delivering superior service - service that leaves your customers saying, "Wow!"
• Create What's Next. Be a leader of change, serve as a pioneer in the industry. Expertise, insight, and initiative drive our actions.

WHAT YOU'LL GET

• Competitive total compensation package
• A full benefits package including medical, dental, vision, 401k, pet insurance and PTO
• Discounted home loans for employees and their family members
• HSA and FSA plans
• Professional opportunities for upward mobility, training, and personal development
• Privately held mortgage company for over 35 years

WORK CONDITIONS AND PHYSICAL REQUIREMENTS

• Able to navigate a standard office environment
• Able to attend meetings off-site
• Must be available to customers outside of normal business hours, including evenings and weekends
• Some business travel may be required

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sierra Pacific Mortgage is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.