Loan Operations Specialist II

First Bankers Trust Group; Quincy (IL); On-site; USD 25,000 - 34,000; Full time

Job summary

First Bankers Trust Company is seeking a Loan Operations Specialist II to manage back-office processing for consumer and commercial loans in Quincy, IL. The role involves preparing documents, processing disbursements, and ensuring accurate loan records.

The ideal candidate has 2–4 years in banking, strong numerical and communication skills, and a customer-focused mindset, with opportunities for professional growth and a comprehensive benefits package.

Qualifications

• Associate's degree or equivalent experience.
• 2–4 years of banking industry experience preferred.
• Strong mathematical and/or financial transaction aptitude.
• Ability to work under general supervision.
• Excellent written and verbal communication skills.
• Strong customer service skills and ability to collaborate in diverse teams.

Responsibilities

• Prepares, reviews, processes, and administers consumer and commercial loans.
• Assists with Residential and Buck Land Funding loan processing activities.
• Follows proper accounting procedures for booking loan transactions.
• Collects and verifies applicants' personal information and financial records.
• Prepares credit reports and ensures sufficient loan collateral.
• Calculates loan items and payments.
• Records new loans, processes loan payments, and maintains loan records.
• Gathers and prepares loan documents for closing.
• Answers customer inquiries by phone and in person.
• Assists lending officers with disbursement of funds and new loans.
• Prepares and distributes notices and loan reports.
• Assists with training other staff.

Skills

Customer service

Teamwork

Multi-tasking

Written and verbal communication

Detail-oriented

Education

Associate's degree or equivalent experience

Tools

Word

Excel

Outlook

Job description

Job Details: Level: Experienced, Job Location: Operations - Quincy, IL 62301, Position Type: Full Time, Education Level: 2 Year Degree, Salary Range: $18.00 - $25.00 Hourly, Travel Percentage: None, Are you detail-oriented, organized, and looking for an opportunity to grow your career in banking? First Bankers Trust Company is seeking a Loan Operations Specialist to join our team. If you enjoy working behind the scenes, staying organized, and being part of a team, this could be the opportunity for you!

Why Join Our Team?

We offer a competitive benefits package designed to support our employees’ health, financial security, and work-life balance, including:

• Medical, dental, and vision insurance
• Employer-sponsored retirement plan with company match and profit sharing
• Paid time off, paid holidays, and additional leave benefits
• 12 hours of volunteering time off per year to help make a difference in your community
• Life and disability insurance
• Employee wellness and assistance programs
• Professional development and growth opportunities
• Opportunity to participate in special interest groups, such as Young Professionals, or one of our Employee Resource Groups

The Loan Operations Specialist II is accountable for the execution of all back-office processing activities associated with issued consumer and commercial loans, including preparing and reviewing loan documents and applications and processing and administering the loans. This position will also periodically complete loan processing for Residential and Buck Land Funding loans. This position works closely with the bank’s consumer and commercial Bankers in the execution of work activities and improvement initiatives.

• Prepares, reviews, processes and administers consumer and commercial loans, and, as needed, assists with Residential and Buck Land Funding loan processing activities, along with all related documents, files and disbursements for the various types of loans
• Follows proper accounting procedures for booking loan transactions
• Collects and verifies applicant's personal information and financial records for the loan
• Prepares credit reports and ensures sufficient loan collateral
• Calculates loan items and charges such as interest and payments
• Records new loans, processes loan payments, and maintains loan records
• Establishes, maintains, and updates files, databases, records, and/or other documents pertaining to the financial transaction records
• Gathers and prepares loan documents to be passed at the closing of the loan
• Answers customer inquiries by phone and in person and resolves problems
• Assists lending officers in activities such as disbursement of funds and extension of new loans
• Prepares and distributes notices and loan reports
• Assists with training other staff members as requested
• Performs other duties and projects as assigned and requested

Qualifications:

• Associate's degree or equivalent experience
• 2 to 4 years of related experience/exposure within the banking industry preferred
• Demonstrates aptitude for mathematical and/or financial transactions
• Demonstrates ability to execute work under general supervision
• Demonstrates strong customer service skills (customer-oriented)
• Demonstrates ability to thrive in a fast-paced environment and multi-task daily job duties
• Demonstrates ability to address moderately complex job related/technical issues and problems with guidance, and refers more complex issues to higher-level staff
• Demonstrates strong written and verbal communication skills
• Demonstrates strong team collaboration/teamwork skills, with ability to work in diverse teams and build/maintain positive working relationships
• Demonstrates ability to interact efficiently with Technology and utilize common office applications including Word, Excel, Outlook, and related applications; willingness to learn new technologies
• Demonstrates troubleshooting and problems solving skills

Our values reflect our culture: Everyone is Valued, Do The Right Thing, Friendly Family, & Fun, Dream Big/Act Small, Accountability, Innovation

When you choose to become a part of the team at First Bankers, you are getting more than a job. What comes along with the daily work is making a difference in other people's lives, working closely with teammates who are people you enjoy, contributing to a bigger picture, balancing work and home commitments, and developing yourself and your career. If that sounds like a good deal to you,

Work Environment

This position typically works in a professional office setting. While performing the duties of this Job, the employee is regularly required to stand, move from one point to another, and use hands to manipulate, handle, or feel. The employee is frequently required to reach with hands and arms, speak, and hear. The employee will occasionallysit, stoop, lift, kneel, or crouch in the course of completing their job.The employee must occasionally lift and/or move up to 25 pounds.

The salary range provided in this job posting represents what the company reasonably expects to pay for the position based on the minimum qualification requirements included at the time of posting. Actual compensation may vary based on factors including, but not limited to, individual experience, education, and skill level.

First Bankers Trust Company is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who meet the qualifications and are most closely aligned with the requirements of the position.