Loan Operations Specialist 1

First State Bank of Uvalde; Uvalde (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

First State Bank of Uvalde is seeking a Loan Operations Specialist I to provide operational and administrative support for the banks' lending function. The role requires detail-orientation, timely task completion, and proficiency with Outlook, Word, Excel, and the bank's core systems.

You will handle loan onboarding, document management, loan payments, lien perfection, and customer inquiries while maintaining confidentiality and accuracy in all transactions.

Qualifications

• High School degree or GED required.
• Excellent verbal and written communication skills.
• Working knowledge of PC (MS Windows and Office products including Word, Excel, etc.)
• Self-motivated, confident, and ability to multitask effectively.
• Ability to adjust to changes in banking procedures and regulations.

Responsibilities

• Demonstrates knowledge of bank lending regulations.
• Processes and onboard all new, renewed, modified and extended loans in the core systems.
• Prepare new loan files or assists with filing documents in existing loan files.
• Processes and posts loan payments as received.
• Provides a high level of customer service for inquiries.
• Monitors insurance and collateral tracking for related files to perfect liens.
• Reviews and maintains files to ensure perfected lien including UCC/DMV filings.
• Assists with general ledger transactions and balancing.
• Daily scanning of loan documents and tracking per loan agreements.
• Generates Credit Reports as requested and maintains confidentiality.

Skills

Verbal communication

Written communication

Multitasking

PC proficiency

Education

High School diploma or GED

Tools

Outlook

Word

Excel

Job description

Job Title: Loan Operations Specialist I

Reports To: VP, Loan Operations Manager

Our Story

At First State Bank of Uvalde, we are committed to delivering premier banking services with integrity, hospitality, and a bold Texas spirit. Since 1907, FSBU has remained a safe, sound, and secure institution, focused on building long‑term relationships through personalized service that reflects the traditions of our founders.

We take pride in our vision to continue the path laid by our early leaders - with the passion and drive to be the premier bank in Southwest Texas and beyond. Our mission is to provide trusted banking solutions, services, and products while delivering the highest quality customer service with authentic Southern warmth.

At the heart of our work are our core values:

We strive to be friendly, be professional, be proactive, be knowledgeable, and be accountable in everything we do.

The Position

As a team member of FSB, this position is expected to lead by example, embody these values, and foster a culture of good character, excellence, collaboration, and performance - ensuring our people, clients, and community experience the FSBU difference every day. You are also expected to always foster and promote the Institution's image and brand.

The position of Loan Operations Specialist is responsible for providing operational and administrative support for the banks' lending function. This person must be detail‑oriented and be able to complete tasks in a timely and efficient manner. Must possess good technical ability and be proficient in Outlook, Word, and Excel applications along with establishing proficiency with the bank's core system and loan documentation platform. This person must have a strong sense of urgency with regard to day‑to‑day responsibilities, given or impromptu tasks arising out of internal or external service issues or concerns. They must be able to retain information and make satisfactory steps in growing and taking ownership of their position in the department.

Essential Duties and Responsibilities

• Demonstrates knowledge of bank regulations pertinent to lending following all processes and procedures with the loan policies in place.
• Processes and onboard all new, renewed, modified and extended loans in the bank's core operating systems.
• Prepare new loan files or assists with filing documents in existing loan files.
• Processes and posts sold and purchased participation and in‑house loan payments as received.
• Provides a high level of customer service when responding to inquiries both internal and external, provides necessary resolution as appropriate.
• Processes paid out loan files and accurately deliver all completed paperwork to the appropriate point of contact.
• Monitors insurance and collateral tracking for all related files to perfect all lien positions for the bank.
• Review and maintain new and existing files to ensure a perfected lien is accurately placed; including but not limited to UCC filings with the Secretary of State, or DMV filings.
• Assists with general ledger transactions and balancing with knowledge of credit and debit entries.
• Assists in the daily scanning of any loan related documents and properly updates and tracking items that are required per loan agreements.
• Other duties and/or projects as assigned.
• Carefully Reviews and processes any maintenance requests in our system platforms with proper approvals.
• Generates Credit Reports as requested while maintaining confidentiality.
• Assist Customers in any External or Internal Transfer of Funds while keeping the Bank and Customers Safe, Sound and Secure.
• Follows policies and procedures accurately and timely supporting the Banks goals, values, vision and mission.
• Responds to inquiries or refers inquiries to the appropriate department or person and exhibiting the necessary follow-through with customers and/or staff involved.

Qualifications

• High School degree or GED required
• Excellent verbal and written communication skills
• Working knowledge of PC (MS Windows and Office products including Word, Excel, etc.)
• Self‑motivated, confident, and ability to multitask effectively
• Ability to adjust to processes and procedures and rules and regulations changes in the banking industry or internal necessities to perfect roles within the department.