Loan Operations Specialist

CSC; Wilmington (DE); Hybrid; USD 75,000 - 110,000; Full time

Job summary

CSC is seeking a Loan Operations Specialist in Wilmington, DE, hybrid role combining on-site and remote work. You will support a range of complex capital market transactions, manage day-to-day loan administration, and liaise with banks, funds, and law firms.

You will analyze loan agreements, ensure accurate data, and help handle deal closings and post-closing tasks while maintaining high standards of accuracy and compliance.

Qualifications

• Bachelor’s Degree preferred or 1-5+ years of Banking and/or Relevant Financial Services Experience (Loan Operations) experience.
• Knowledge of Loan Facility Agreements and understanding of roles involved in Bilateral, Syndicated Loans, and Project Finance Loans. Additional experience in other areas such as bonds or structured finance will also be highly regarded
• Knowledge of financial markets and products is essential, as is experience in the use of payments systems for confirming and settling these products
• Experience using WSO, Loan IQ, DebtDomain, iLEVEL, ClearPar or other similar loan/banking platform preferred
• Understanding of general loan operations workflow, with the ability to recognize key issues related to clients' loan activities and the knowledge of the necessary steps for remediating those issues
• Understanding of the processes of deal structuring, distribution, documentation, funding, and post-closing management. Proactively identifying and resolving challenges to ensure smooth operation and compliance with regulatory and internal standards
• Eye for detail in reviewing financial documents, structuring deals, and accurately calculating rates, fees, payouts, etc.
• Ability to work effectively with numbers, identify discrepancies, and maintain a high level of accuracy in all tasks directly contributes to the smooth execution of loan transactions and the elimination of errors or operational risks
• Ability to generate ad hoc calculations as needed for a customer/client. Ad hoc calculations include but are not limited to the following: interest calculations, paydown calculations, pro-rata splits, per diem calcs, payoff letter calculations, etc.
• Commitment to ensuring thorough and robust quality checks in all aspects of loan processing, with a focus on maintaining high standards and not compromising on accuracy or compliance
• Proficiency in using MS Office suite of applications, with a particular focus towards Excel

Responsibilities

• Invoicing Borrowers
• Processing Loan Rollovers
• Supporting Letter of Credit Activity
• Facilitating & Managing Loan Payments
• Facilitating Unscheduled Repayments/Borrowings
• Generating Reports (daily, weekly, monthly, quarterly)
• Ensuring compliance with data governance standards for all deals and stakeholders across internal and external databases.
• Maintaining all aspects within the Loan System for their assigned deals. This includes but is not limited to the following: Bank/Borrower/Credit Agreement/Lender Identifiers; Holiday Calendars; Borrower/Lender Standard Settlement Instructions; Global and Position Borrower/Lender Data; Lender Registers; Contact Distributions for Agent Notices as well as Credit Contacts; Tax Information for all Borrower and Lender Details
• Addressing inbound stakeholder queries via email or phone promptly and in alignment with business standards
• Reading/Reviewing Credit Agreements / Facility Agreements for operation continuity
• Assisting Transaction Managers with Deal Closings and preliminary reviews
• Documenting Operational Procedures

Skills

Attention to detail

Communication skills

Analytical thinking

Time management

Team collaboration

Numerical accuracy

Education

Bachelor’s Degree preferred

1-5+ years Banking/Financial Services Experience

Tools

Loan IQ

WSO

DebtDomain

iLEVEL

ClearPar

Excel

MS Office

Job description

Job Description

Loan Operations Specialist / Senior Loan Operations Specialist

Hybrid (three days onsite) in Wilmington, Delaware

Monday through Friday 8 to 5

Summary: This position reports to the Head of Loan Operations (US) and will be a junior member of our dynamic team of professionals engaged in the delivery of a range of operational services on complex capital markets transactions.

The CSC Delaware Trust portfolio is growing both in size and complexity. An experienced individual is required to support the growth and adequately manage the day-to-day administration of a diverse range of transactional requirements.

The successful candidate will be required to work closely with a broad range of stakeholders including investment banks, private equity and private credit funds, law firms, and audit firms. It is not unusual to have direct contact with client CFO’s and Treasury Managers, and therefore a high degree of professionalism, attention to detail, and strong communication skills are essential.

Some of the things you will be doing:

• Invoicing Borrowers
• Processing Loan Rollovers
• Supporting Letter of Credit Activity
• Facilitating & Managing Loan Payments
• Facilitating Unscheduled Repayments/Borrowings
• Generating Reports (daily, weekly, monthly, quarterly)
• Ensuring compliance with data governance standards for all deals and stakeholders across internal and external databases.
• Maintaining all aspects within the Loan System for their assigned deals. This includes but is not limited to the following:
  • Bank/Borrower/Credit Agreement/Lender Identifiers
  • Holiday Calendars
  • Borrower/Lender Standard Settlement Instructions
  • Global and Position Borrower/Lender Data
  • Lender Registers
  • Contact Distributions for Agent Notices as well as Credit Contacts
  • Tax Information for all Borrower and Lender Details
• Addressing inbound stakeholder queries via email or phone promptly and in alignment with business standards
• Reading/Reviewing Credit Agreements / Facility Agreements for operation continuity
• Assisting Transaction Managers with Deal Closings and preliminary reviews
• Documenting Operational Procedures

What technical skills, qualifications, and experience do you need?

• Bachelor’s Degree preferred or 1-5+ years of Banking and/or Relevant Financial Services Experience (Loan Operations) experience
• Knowledge of Loan Facility Agreements and understanding of roles involved in Bilateral, Syndicated Loans, and Project Finance Loans. Additional experience in other areas such as bonds or structured finance will also be highly regarded
• Knowledge of financial markets and products is essential, as is experience in the use of payments systems for confirming and settling these products
• Experience using WSO, Loan IQ, DebtDomain, iLEVEL, ClearPar or other similar loan/banking platform preferred
• Understanding of general loan operations workflow, with the ability to recognize key issues related to clients' loan activities and the knowledge of the necessary steps for remediating those issues
• Understanding of the processes of deal structuring, distribution, documentation, funding, and post-closing management. Proactively identifying and resolving challenges to ensure smooth operation and compliance with regulatory and internal standards
• Eye for detail in reviewing financial documents, structuring deals, and accurately calculating rates, fees, payouts, etc.
• Ability to work effectively with numbers, identify discrepancies, and maintain a high level of accuracy in all tasks directly contributes to the smooth execution of loan transactions and the elimination of errors or operational risks
• Ability to generate ad hoc calculations as needed for a customer/client. Ad hoc calculations include but are not limited to the following: interest calculations, paydown calculations, pro-rata splits, per diem calcs, payoff letter calculations, etc.
• Commitment to ensuring thorough and robust quality checks in all aspects of loan processing, with a focus on maintaining high standards and not compromising on accuracy or compliance
• Proficiency in using MS Office suite of applications, with a particular focus towards Excel

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About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers .

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

About The Team

At CSC, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.