Loan Operations Specialist

Metropolitan Commercial Bank; New York (NY); Hybrid; USD 75,000 - 85,000; Full time

Job summary

Metropolitan Commercial Bank, a New York City–based full-service commercial bank, is seeking a Loan Operations Specialist to manage administrative tasks for its Commercial Real Estate and Middle Market loan portfolios. The role includes setting up new loans, reviewing documents, and inputting data into the loan system (AFS).

The position entails ongoing loan operations support—processing fed wires, loan payments, advances, and invoice payments—while adhering to in-office and remote-work

Qualifications

• Experience in commercial loan processing preferred.
• Knowledge of bank systems and loan workflows.
• Strong organizational and time-management skills.

Responsibilities

• Set up and process new loans including review of documentation and data entry into the loan system (AFS).
• Provide ongoing loan operations support including processing fed wires, loan payments, advances, and payment of invoices and taxes.
• Assume projects and other job-related duties as may be assigned.
• Evaluate loan payments/advances for any inconsistencies.
• Work independently and collaboratively.
• Opportunity for Commercial Loan growth candidate will be trained on the set up of both simple and complex loans, review of documentation and input of data into our CORE loan system.

Skills

Commercial loan knowledge

Excel

Attention to detail

Verbal and written communication

Independent work ethic

Education

College degree or equivalent work experience

2–3 years banking experience

Tools

AFS

Finzly

Savana

Job description

Metropolitan Commercial Bank ("MCB" or the "Bank") is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position Summary:

Loan Operations Specialist will be responsible for the processing of various administrative tasks for the bank’s Commercial Real Estate and Middle Market Loan Portfolios.

Standard 4-day in-office requirement, 1 day remote (of your choosing and subject to manager’s approval)

Essential Functions & Responsibilities

• Set up and process new loans including review of documentation, input data into the loan system (AFS).
• Candidate will provide on-going loan operations support including processing of fed wires, loan payments, loan advances and payment of invoices and payment of taxes.
• Projects and other job-related duties as may be assigned.
• Candidate must be able to evaluate loan payments/advances for any inconsistencies.
• Candidate must be able to work independently.
• Opportunity for Commercial Loan growth candidate will be trained on the set up of both simple and complex loans, review of documentation and input of data into our CORE loan system.

Knowledge, Skills and Abilities:

• Some commercial loan knowledge is preferred.
• Knowledge of general bank systems: AFS, Finzly, Savana, etc.
• Detailed oriented
• Excellent verbal and written communication skills, organization and time management skills
• Strong work ethic
• Sound judgement
• Critical thinking skills
• Work independently and collaborative
• Strong interpersonal skills
• Proficient in Excel
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.

Education/Experience requirements:

• College degree or equivalent work experience
• Minimum 2 to 3 years work experience in banking related industry preferred

Potential Salary: $75k - $85k annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to accommodate the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

MCB maintains a drug free workplace.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Metropolitan Commercial Bank’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.