Loan Operations Specialist

Lincoln Fed; Lincoln, Northern (NE, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Lincoln Federal Savings Bank is seeking a Loan Administration Associate in Lincoln, NE to handle payments, boarding loans, and borrower communications while ensuring accuracy and regulatory compliance. Ideal candidates will have mortgage/consumer loan experience, bank familiarity, and strong attention to detail, organizational skills, and communication abilities.

This role supports underwriting and customer service teams and offers growth opportunities.

Qualifications

• High school diploma or GED, required.
• Mortgage and Consumer Loan experience, preferred.
• Prior banking experience, preferred.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Strong attention to detail and accuracy in handling numerical data.
• Strong organizational and time management skills.
• Excellent communication skills, both in writing and verbal.

Responsibilities

• Process loan payments and payoffs, including posting and reconciling transactions.
• Maintain accurate records of loan accounts and update information as needed.
• Upload and board loans to our Core system after loan closing.
• Create and monitor insurance and real estate escrow payments.
• Communicate with borrowers regarding payment inquiries, account updates, and documentation requests.
• Monitor delinquent accounts and initiate appropriate collection activities.
• Prepare and distribute loan-related correspondence, such as loan application documents, statements, and notices.
• Assist with the preparation of loan documents and ensure compliance with regulations and internal policies.
• Collaborate with other departments, such as underwriting and customer service, to resolve borrower issues.
• Perform data entry and administrative tasks to support the loan administration team.

Skills

Attention to detail

Multitasking

Time management

Written and verbal communication

Education

High school diploma or GED

Job description

Lincoln Federal Savings Bank is seeking a Loan Administration Associate in Lincoln, NE to handle payments, boarding loans, and borrower communications while ensuring accuracy and regulatory compliance. Ideal candidates will have mortgage/consumer loan experience, bank familiarity, and strong attention to detail, organizational skills, and communication abilities.

This role supports underwriting and customer service teams and offers growth opportunities.