Loan Operations Representative

COMMUNITY STATE BANK OF ORBISONIA; Orbisonia (Huntingdon County); On-site; USD 36,000 - 48,000; Full time

Job summary

Community State Bank in Orbisonia, PA is seeking a detail-oriented Loan Operations Support Clerk to assist with daily loan processing tasks. You will scan documents, prepare notices, and help ensure accuracy across the loan file.

The role requires at least one year of related experience, strong math and typing skills, and the ability to collaborate with multiple departments. Join a locally managed bank that emphasizes community service and responsible risk management.

Qualifications

• High school diploma or equivalent.
• Moderate reading, writing, grammar, and mathematics.
• Minimum of 1 year related experience.

Responsibilities

• Scan loan documents into the computer system.
• Prepare checks, statements, and notices from the system.
• Monitor ticklers and assist in loan reports.
• Review mail and insurance notices.
• Check documents for accuracy and obtain missing information.
• Track collateral insurance on loan applications.
• Maintain collateral records, titles, insurance, and lien releases.
• Process paid loan files and return documents.
• Maintain paid loan file retention.
• Develop knowledge of loan products and services to meet customer needs.
• Assist customers with inquiries or service issues.
• Follow policies to ensure risk management and compliance.
• Coordinate with other departments to ensure smooth workflow.
• Report information to supervisor and provide data as required.
• Participate in community events and volunteer initiatives.

Skills

Reading

Writing

Grammar

Mathematics

Interpersonal skills

Communication skills

Keyboarding

Technology skills

Stamina/Physical effort

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Orbisonia, PA 17243

Company Overview

At Community State Bank, we are proud to be an independent, locally managed bank committed to enriching lives and elevating communities. Our vision is to be the preferred financial partner in every market we serve, and we live this out through our core values, F.A.I.R-Friendly, Accountable, Innovative, and Respectful. We believe in empowering our employees to make meaningful contributions, both inside the workplace and out in the community.

Essential Duties

Performs a variety of duties to support the loan operations function of which the following are illustrative:

• Scans loan documents onto the computer system.
• Prepares checks, statements, and notices from the system.
• Monitors ticklers and provides information for, or assists in the preparation of, various loan reports as directed.
• Reviews and processes incoming mail; prepares and mails insurance notices.
• Reviews all documents for accuracy and completeness; contacts appropriate source to clarify or obtain missing information.
• Tracks and follows up for collateral insurance on all loan applications.
• Maintains all types of collateral, i.e., MV-38s, titles, insurance, declination records and lien releases.
• Processes paid loan files, including satisfying of all collateral on paid loans, returning documents to customers, and retention of files in paid loan storage area.
• Files necessary information to maintain adequate records.
• Develops a thorough knowledge of the features and benefits of all bank loan products and services in order to ascertain customer needs.
• Provides assistance to customers with specific inquiries or service problems.
• Maintains a working knowledge of bank products and operating policies and procedures which impact the loan operations function.

Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.

Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information.

Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank’s compliance with all regulatory requirements.

Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate Bank personnel.

Responds to inquiries relating to his/her particular area, or to requests from customers, other Bank personnel, etc., within given time frames and within established policy.

As part of our commitment to serving the local market, team members are encouraged to actively participate in bank-sponsored community events and volunteer initiatives.

Basic Qualifications

Education/Training: A high school diploma or equivalent.

Skill(s): Moderate reading, writing, grammar, and mathematics skills; moderate interpersonal relations and communicative skills; proficient keyboarding and technology skills; visual and auditory skills; ability to sit, stand, stoop, reach, climb stairs, and lift items weighing 40 lbs. or less.

Experience: A minimum of one (1) year’s related experience is normally required.

General Responsibilities

Responsible for performing a variety of duties to support the loan operations function; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information.

Qualifications