Loan Operations Post Closer & Verification Specialist III

Univest; Souderton (Montgomery County); Hybrid; USD 33,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

PTO 15 days annually

Short Term Disability

11 paid holidays

Life Insurance

Tuition reimbursement

Employee Wellness programs

Discounts on loan products

Professional development trainings

Job summary

Univest is seeking a Loan Operations Post Closer & Verification III in Souderton to manage post-closing tasks for both commercial and consumer loans. You will review documents, resolve discrepancies, and help ensure accuracy across the post-closing process while guiding team members on procedures.

The role emphasizes meticulous document tracking, regulatory data entry for CRA/HMDA, and ensuring compliant filing in systems like Synergy and nCino. Hybrid work is supported.

Qualifications

• High school diploma or GED required.
• Familiarity with commercial loan documentation and real estate lending concepts is ideal.
• Ability to follow Univest lending policies and guidelines.

Responsibilities

• Execute post-closing tasks for commercial and consumer loans per Univest policies.
• Analyze loan documentation packages to identify required items and obtain them.
• Track receipt and verify completeness, accuracy, and originality of documents.

Skills

Attention to Detail

Communication Skills

Problem-Solving

Organizational Skills

Education

High school diploma or GED

Tools

Salesforce

nCino

Synergy

Job description

Overview

Bring your lending knowledge and eye for detail to Univest as a Loan Operations Post Closer & Verification III in Souderton. In this role, you’ll review commercial and consumer loan documents, resolve complex discrepancies, and help keep the post-closing process accurate and organized. You’ll also share your expertise by guiding team members and supporting loan operations projects. Ready to put your problem-solving skills to work?

Responsibilities

• Post-Closing Loan Management: Execute a variety of post-closing tasks for both commercial and consumer loans, adhering strictly to Univest lending policies and guidelines.
• Document Analysis: When post-closing from our commercial queue, analyze loan documentation packages to identify required supporting documents and ensure all necessary items are obtained.
• Document Tracking and Validation: Meticulously track the receipt of loan documents (both internally prepared and from external attorneys). Verify the completeness, accuracy, and originality of all documents received.
• Regulatory Reporting: Identify loans subject to Community Reinvestment Act (CRA) and Home Mortgage Disclosure Act (HMDA) reporting requirements. Accurately enter necessary data into the system, ensuring compliance with all applicable regulatory guidelines.
• Document Imaging and Filing: Scan, identify, and correctly label executed loan documents, uploading them into Synergy Capture and/or nCino Salesforce. Import all supporting documentation from commercial synergy files into the appropriate systems. Verify accurate document uploads into Synergy for consumer lending, label, and file in the correct vault.
• Compliance Adherence: Maintain a thorough understanding of and ensure compliance with all applicable laws and regulations, including the Univest Code of Conduct and relevant sections of the Uniform Commercial Code.
• Exception Resolution: Collaborate effectively with lenders and administrative assistants to efficiently resolve documentation discrepancies, scanning issues, and other post-closing exceptions.
• Mail Processing and Document Review: Track incoming mail, meticulously review loan documents (both in-house and attorney-prepared) for completeness, accuracy, and authenticity. Address and resolve any identified discrepancies; respond to mail confirmation emails promptly.
• Post-Close Queue Management: Monitor the department's email inbox, claim ownership of loans requiring post-closing action, and systematically process them. Efficiently transfer loan file documents between nCino and Synergy Capture, perform document capture and indexing, and upload documents into the Xperience system.
• LQAS (Loan Quality Assurance System) Monitoring: Utilize LQAS to accurately input document requirements, financial covenants, and other critical loan details into the designated tracking system, based on approved loan terms and conditions.
• Post-Closing Loan File Organization: Organize and maintain both consumer and commercial loan files according to established procedures, ensuring accurate naming, filing, and overall file integrity.
• Mentorship and Training: Assist in the onboarding and ongoing development of Loan Operations Post Closer & Verification team members, providing guidance on procedures and best practices.
• Loan Verification: Conduct thorough verification of Consumer and Basic and Advanced Commercial Loans loan documentation against the loan origination system and approved loan terms, identifying and resolving discrepancies, including complex or non-standard loan scenarios.
• Project Support: Actively participate in various bank projects related to loan operations, contributing expertise and support to ensure successful implementation and alignment with departmental goals.
• Escalation Point: Serve as a point of escalation for complex issues or exceptions encountered during the post-closing process, providing solutions and guidance to team members.
• Other Duties: Perform additional duties as assigned by management.

Qualifications

• Educational Background: High school diploma or GED equivalent required.
• Industry Knowledge: Familiarity with commercial loan documentation, real estate lending concepts, and relevant terminology. Understanding of Univest lending policy guidelines is advantageous. Knowledge of consumer loans, including Home Equity Lines of Credit (HELOCs) and other direct personal lending products.
• Decision-Making Skills: Ability to identify commercial and real estate loan documents and make independent decisions that align with Univest’s policies and guidelines, demonstrating accuracy and integrity.
• Work Ethic: Capacity to work independently as well as collaboratively within a team setting. Skilled in prioritizing tasks and managing multiple responsibilities under time constraints with minimal supervision.
• Communication and Organizational Skills: Strong verbal and written communication skills, coupled with excellent organizational abilities.
• Problem-Solving Abilities: Proficient in addressing challenges and capable of thinking creatively when faced with unusual situations.
• Attention to Detail: Demonstrates a keen eye for detail, ensuring thoroughness and precision in all tasks.
• Advanced PC and word processing: Utilize skills to operate various proprietary Windows-based software applications.
• Software Knowledge: Must have Salesforce/nCino and Synergy familiarity.

Wage Range

The salary for this position ranges from $23.99 to $30.48

Benefits Overview

• Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date)
• Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment
• Paid Time Off (PTO): 15 days annually (prorated your first year)
• Short Term Disability: 10 days annually of sick time with a doctors note (prorated your first year)
• Holiday Time Off: 11 paid holidays
• We offer company paid life insurance: as well as other supplemental insurances
• Tuition reimbursement
• Employee Wellness programs: including fitness club discounts and fitness tracker discounts/ annual reimbursement
• Discounts: on loan products
• Professional development trainings

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An Equal Opportunity Employer. Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age, sex, disability or protected veteran status.