Loan Operations Intern, Summer 2027

Northmarq; Minneapolis (MN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Ten-week Summer Internship

Job summary

Northmarq is seeking a Loan Operations Intern for its Bloomington, MN headquarters. The Summer Internship Program runs ten weeks and exposes you to Escrow & Admin, Compliance, Investor Accounting, Investor Reporting, System Support, and Loan Processing through hands-on tasks alongside full-time staff.

The intern will assist with loan servicing activities including onboarding, cash management, and compliance support, while gaining experience across multiple teams and projects.

Qualifications

• Pursuing a Bachelor’s Degree in Business in a relevant field.
• Strong skills in Microsoft Outlook, Excel, and Word.
• Excellent oral and written communication skills.
• Customer service oriented with strong organizational abilities.

Responsibilities

• Plan and schedule own workload to meet benchmarks.
• Provide premier customer service to lenders, borrowers, staff and vendors.
• Analyze loan documents to onboard shell loans into the Servicing system.
• Coordinate and execute CMBS portfolio onboarding within the Servicing system.
• Review borrower ACH payment setups for secure transactions.
• Support collateral release and lien satisfaction processing.
• Validate escrow payments for monthly client certifications.
• Reconcile custodial accounts and perform money movements.
• Prepare supporting documentation for audit requests.
• Support audit and risk management initiatives with lender requirements.
• Participate in intern team project and present to Senior Management.
• Attend weekly mentor and networking meetings with Senior Management.
• Assist Operations Teams with tasks and projects as needed.

Skills

Outlook

Excel

Word

Analytical skills

Customer service

Communication

Education

Bachelor's Degree in Business

Tools

Microsoft Office

Job description

At Northmarq, you can be part of something special. Northmarq is a unique capital markets resource for commercial real estate investors, providing our clients access to experts in debt, equity, investment sales, loan servicing, and fund management. We offer you a career path with best-in-class training, and we foster inclusive teams committed to collaboration, mentoring, and growth. At Northmarq, we will help you unlock your potential – whether you are an industry veteran or you’re just getting started. Your new career is waiting. Start something special today.Northmarq was voted by Real Estate Forum as one of The Best Places to Work in Commercial Real Estate!

Northmarq does not provide immigration sponsorship for this position. Candidates must possess unrestricted authorization to work in the U.S. for any employer, without the need for sponsorship now or in the future, to be considered for this position.

Northmarq is seeking a Loan Operations Intern for its Bloomington, MN headquarters office. Northmarq’s Summer Internship Program is a ten-week opportunity to learn the skills and gain the experience necessary for success in the commercial real estate industry. This position will work in our Operations Department and gain exposure to several teams including Escrow & Admin, Compliance, Investor Accounting, Investor Reporting, System Support, and Loan Processing through opportunities to shadow each team’s day to day work and complete functional tasks alongside our full-time staff.

This individual will support a variety of commercial loan servicing and operations activities, including portfolio onboarding, loan administration, cash management, compliance support, and operational process execution. Responsibilities may include reviewing and validating servicing information, supporting account and transaction processing, assisting with operational and risk management initiatives, and contributing to projects that enhance efficiency and service delivery. The role will provide general administrative and operational support to the Servicing department, including mail processing, document management, and other departmental needs as identified. Additional duties and projects may be assigned to support evolving business and team priorities.

The ideal candidate will be analytical, detailed, and driven to meet various deadlines while working independently on the assigned workload, ensuring accuracy remains a priority. A disciplined individual who is driven to enhance and maintain quality processes, while demonstrating problem-solving skills and the ability to handle multiple tasks, will excel at this position. Ongoing training is provided as part of the position to ensure expertise within the team and department. Additional responsibilities, including a summer intern project and multiple other projects, may be added as job expertise is demonstrated.

Position Responsibilities:

Plan and schedule own workload to most efficiently meet benchmarks.

Provide premier customer service to lenders, borrowers, other Northmarq staff, and outside vendors.

Analyze and interpret loan documents to accurately onboard shell loans into our Servicing system.

Coordinate and execute new CMBS portfolio onboarding within our Servicing system.

Review and validate borrower ACH payment setups to support secure and accurate transactions.

Support the release of collateral through lien satisfaction processing.

Complete escrow payment validation for monthly certifications due to clients.

Reconcile custodial accounts and complete money movements and book balance entries.

Research and compile supporting documentation for audit requests.

Assess compliance with lender requirements and support audit and risk management initiatives.

Participate in the Summer Intern Team Project with the other interns and present to Senior Management.

Commitment to attend weekly mentor meetings and networking meetings with Senior Management.

Perform other reasonable tasks/projects and assist our Operations Teams, as needed.

What We're Looking For:

• Pursuing a Bachelor’s Degree in Business, preferably in the finance, real estate, economics, accounting, business administration, or organization management.
• Strong skills in Microsoft Outlook, Excel, and Word
• Strong analytical skills
• Excellent oral and written communication skills
• Customer service oriented
• Strong organizational and prioritization skills
• Ability to work both independently and within a team, with minimal supervision
• Ability to prioritize and meet deadlines
• Demonstrated strong work ethic
• Attention to detail and accuracy required
• Problem-solving skills to reflect the level of responsibilities
• Ability to maintain sensitive and confidential information
• Ability to maintain a positive attitude in all situations

Northmarq carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary range for the Insurance intern position is $22.00 per hour.