Loan Operations Insurance Specialist

Planters Bank; Indianola (MS); On-site; USD 45,000 - 65,000; Full time

Job summary

Planters Bank is seeking a Loan Operations Insurance Specialist to administer hazard insurance requirements for the loan portfolio and ensure regulatory and investor compliance. This role collaborates with lenders, borrowers, and providers to mitigate risk and protect collateral.

The position supports loan operations across commercial, consumer, residential mortgage, and agricultural lending, requiring strong attention to detail, analytical skills, and confidentiality. Travel may be required.

Qualifications

• Associate's or Bachelor's degree preferred in Business, Finance, Accounting, Insurance, Risk Management or related field
• Equivalent combination of education and banking experience may be considered
• Minimum 3–5 years in banking, loan operations, insurance administration, loan servicing, compliance, or related field
• Experience with commercial and consumer loan documentation preferred
• Strong understanding of loan collateral and insurance requirements

Responsibilities

• Administer and monitor hazard insurance requirements for the loan portfolio
• Ensure compliance with regulatory requirements, investor guidelines, and bank policies
• Collaborate with lenders, loan assistants, borrowers, insurance providers and third-party vendors
• Support regulatory compliance across commercial, consumer, residential mortgage, and agricultural lending

Skills

Attention to detail

Communication skills

Problem-solving

Time management

Professional judgement

Discretion

Education

Associate's degree or Bachelor's degree in Business, Finance, Accounting, Insurance, Risk Management, or related field preferred

Equivalent combination of education and banking experience may be considered

Tools

Microsoft Office Suite (Excel, Word, Outlook)

Loan servicing systems

Document imaging systems

Insurance tracking platforms

Job description

Job Notice

Planters Bank & Trust Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability status, protected veteran status, or any other characteristic protected by law.

Summary

The Loan Operations Insurance Specialist is responsible for administering, monitoring, and ensuring compliance with all hazard insurance-related requirements associated with the Bank's loan portfolio. This position serves as a critical control function within the Loan Operations Department by ensuring borrower insurance coverage meets regulatory requirements, investor guidelines, and Bank policies. The Loan Operations Insurance Specialist works closely with lenders, loan assistants, borrowers, insurance providers, and third-party vendors to mitigate risk, maintain collateral protection, and support regulatory compliance across commercial, consumer, residential mortgage, and agricultural lending portfolios.

All Planters Bank Employees Are Required To

• Live our core values at work each day with your Head, Heart, Hands and Feet.
• Maintain a strict standard of confidentiality involving all transactions.
• Deliver quality service to all customers.
• Possess a team-oriented attitude with a desire to see success in themselves and others.
• Develop a working knowledge of all bank products.

Location

The location for this position may be flexible based on where the applicant is located as well as office space availability within our Planters Bank system. This position may require some travel.

• Please note- Nonqualified applications will not be considered for the position. Likewise, applications with false or incomplete information will also not be considered for the position.

Qualifications

• Associate's degree or Bachelors degree in Business, Finance, Accounting, Insurance, Risk Management, or related field preferred.
• Equivalent combination of education and banking experience may be considered.
• Minimum of 3-5 years of experience in banking, loan operations, insurance administration, loan servicing, compliance, or a related field.
• Experience with commercial and consumer loan documentation preferred.
• Strong understanding of loan collateral and insurance requirements.
• Knowledge of federal banking regulations related to insurance and collateral protection.
• Ability to analyze insurance policies and determine compliance with lending requirements.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple tasks and meet deadlines.
• Professional judgement and discretion.
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Experience with loan servicing systems, document imaging systems, and insurance tracking platforms preferred.
• Strong problem-solving and analytical abilities.
• Ability to maintain confidentiality and exercise sound judgment.
• Satisfactory Credit Bureau Report

Physical Requirements Frequency Weight/Pounds

• Sitting 85%
• Standing 5%
• Walking 5%
• Fine Manipulation of Hands 85%
• Lifting 1% 15 lbs.
• Carrying 1% 15 lbs.
• Pushing/Pulling 1%
• Bending/Squatting 1%
• Reaching Overhead 1%