Loan Operations & Data Integrity Specialist

Hpbgo; Colorado; On-site; USD 27,552 - 37,195; Full time

Benefits offered by this job

PTO

Retirement plan

Health care

Tuition reimbursement

Growth opportunities

Job summary

High Plains Bank in Colorado seeks a detail-oriented Loan Servicing Specialist to join our Loan Operations team. You will ensure data integrity, regulatory compliance, and excellent service to internal partners as you manage loan data, daily maintenance, and collateral documents.

You bring strong analytical thinking, organizational skills, and a collaborative approach to a community-focused, employee-owned bank that values growth, learning, and accurate, timely responses to inquiries.

Qualifications

• High school diploma or GED equivalent.
• Strong analytical thinking skills and the ability to evaluate complex processes.
• Exceptional organizational skills with the ability to juggle multiple shifting priorities and proactively ask for guidance.

Responsibilities

• Execute daily loan system maintenance, payment processing, escrow analysis, and next-day quality control to ensure data integrity and regulatory compliance.
• Continually monitor and ensure the perfection of security interests throughout the life of the loan, managing UCC filings, vehicle titles, and deeds of trust up through the final release of collateral upon satisfaction.
• Manage force-placement procedures for insurance and tax coverage on lapsed collateral in strict compliance with RESPA and the Flood Disaster Protection Act, ensuring timely cancellations and refunds to mitigate risk.
• Provide seamless, timely resolution to all borrower and internal bank personnel inquiries, maintaining strict adherence to established response-time SLAs and federal privacy regulations, and ensuring technically accurate data for all resolutions.
• Collaborate actively with Loan Operations teammates to handle overlapping tasks and foster a positive, supportive team culture.
• Partner with external banking institutions to facilitate data sharing and transaction accuracy.
• Engage in ongoing training and growth opportunities to expand technical capabilities and support long-term development.

Skills

Analytical thinking

Organizational skills

Team collaboration

Customer service

Education

High school diploma or GED

Tools

Jack Henry Xperience

AccuAccount

Job description

High Plains Bank in Colorado seeks a detail-oriented Loan Servicing Specialist to join our Loan Operations team. You will ensure data integrity, regulatory compliance, and excellent service to internal partners as you manage loan data, daily maintenance, and collateral documents.

You bring strong analytical thinking, organizational skills, and a collaborative approach to a community-focused, employee-owned bank that values growth, learning, and accurate, timely responses to inquiries.