Loan Operations Associate

German American Bank; Whitehall (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible location

Medical benefits

Paid time off

Education assistance

401(k) match

Discounts

Job summary

German American Bank is seeking a Loan Operations Associate to service a portfolio of retail and commercial loans, maintain accurate loan files, and assist lending personnel and internal customers. You will review documents as they are received and ensure proper indexing and communication with external and internal customers.

The role emphasizes accuracy, confidentiality, and teamwork, with opportunities to learn core servicing software and loan products while supporting a growing banking team.

Qualifications

• Strong written and verbal communication; confidentiality required.
• Ability to work quickly and accurately with loan documents.
• Proficient with Microsoft Office; Word and Excel.
• Willingness to learn servicing software and loan products.

Responsibilities

• Servicing loan accounts and maintaining complete loan files for a portfolio of retail and commercial loans.

Skills

Communication

Confidentiality

Attention to detail

Technical literacy

Analytical thinking

Team collaboration

Motivation

Tools

Microsoft Word

Microsoft Excel

Job description

Overview:

As a Loan Operations Associate, you utilize industry experience and knowledge to provide support to lending personnel and all other internal customers, creating and maintaining complete and accurate loan files

What You’ll Do:

• A Day in the Life – You will work within a portfolio of existing retail and commercial loans, accurately servicing loan accounts, maintaining loan documents, and processing loan correspondence. Your knack for detail comes in handy as you are reviewing documentation that is received, scanned and indexed into the system. Your communication with both external and internal customers will be key in providing great customer service.

What it Takes:

• Ability to: communicate effectively (written and verbally), maintain confidentiality, work with speed and accuracy, grasp technical information quickly, apply solid reasoning, analytical and mathematical skill, and work independently and as a team member.
• Enthusiasm and self-motivation to complete complex tasks
• Proficient knowledge of Microsoft Office products, including Word and Excel
• Knowledge or strong desire to learn facets or core servicing software and loan products and services

Bonus Points

• Previous lending and/or processing experience
• Basic knowledge of regulatory requirements, lien perfection, and real estate
• Bilingual/Multilingual

What we can offer you:

• Flexible Location: Available in Whitehall, OH, Simpsonville, KY, Jasper, IN or Evansville, IN
• Medical, dental, vision, STD, LTD, Life insurance, etc.
• 17 days paid time off, 11 paid holidays, and bereavement leave
• Education Assistance ProgramPaid parental bonding leave
• Wellness benefits
• Life event coverage
• Service awards
• Financial benefits including 401(k) match, stock purchase plan and more
• Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.
• Logo wear discounts
• Free checking account, checks and discounted bank services

As an employee of German American Bank, you are responsible for adhering to compliance laws, regulations, and established Bank policies and procedures, including Bank Secrecy Act and Anti-Money Laundering.

German American Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability or any other category protected by law.

German American is committed to the full inclusion of all qualified individuals. As part of this commitment, if you require reasonable accommodation in completing the application process, interviewing, or completing any part of the pre-employment testing, please direct your inquiries to our Talent Acquisition team at 812-482-0717 or [e-mail].

About Us:

German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.