Loan Operations Associate

German American Bank; Jasper (IN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible location

Health benefits

Paid time off

Education assistance

Parental bonding leave

Wellness benefits

Discounts

Job summary

German American Bank is seeking a Loan Operations Associate to support lending personnel and internal customers by creating and maintaining complete and accurate loan files. You will manage a portfolio of existing loans, service accounts, and process correspondence with precision.

The role emphasizes attention to detail, strong communication, and the ability to learn servicing software while working collaboratively with a team.

Qualifications

• Ability to communicate effectively (written and verbally) and maintain confidentiality.
• Fast and accurate worker with strong analytical and mathematical skills.
• Proficient in Microsoft Office, especially Word and Excel.
• Knowledge or willingness to learn loan servicing software and product areas.
• Experience in lending or processing is a bonus.
• Bilingual/multilingual skills are valued.

Responsibilities

• Servicing a portfolio of existing retail and commercial loans, maintaining loan files, and processing loan correspondence.
• Reviewing loan documents received, scanned, and indexed into the system; communicating with customers as needed.

Skills

Effective communication

Confidentiality

Speed and accuracy

Detail oriented

Analytical skills

Team player

Microsoft Excel

Microsoft Word

Independent worker

Tools

Servicing software

Loan documents management

Job description

Overview:

As a Loan Operations Associate, you utilize industry experience and knowledge to provide support to lending personnel and all other internal customers, creating and maintaining complete and accurate loan files.

What You'll Do:

• A Day in the Life - You will work within a portfolio of existing retail and commercial loans, accurately servicing loan accounts, maintaining loan documents, and processing loan correspondence. Your knack for detail comes in handy as you are reviewing documentation that is received, scanned and indexed into the system. Your communication with both external and internal customers will be key in providing great customer service.

What it Takes:

• Ability to: communicate effectively (written and verbally), maintain confidentiality, work with speed and accuracy, grasp technical information quickly, apply solid reasoning, analytical and mathematical skill, and work independently and as a team member.
• Enthusiasm and self-motivation to complete complex tasks
• Proficient knowledge of Microsoft Office products, including Word and Excel
• Knowledge or strong desire to learn facets or core servicing software and loan products and services
• Bonus Points
• Previous lending and/or processing experience
• Basic knowledge of regulatory requirements, lien perfection, and real estate
• Bilingual/Multilingual

What we can offer you:

• Flexible Location: Available in Whitehall, OH, Simpsonville, KY, Jasper, IN or Evansville, IN
• Medical, dental, vision, STD, LTD, Life insurance, etc.
• 17 days paid time off, 11 paid holidays, and bereavement leave
• Education Assistance Program
• Paid parental bonding leave
• Wellness benefits
• Life event coverage
• Service awards
• Financial benefits including 401(k) match, stock purchase plan and more
• Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.
• Logo wear discounts
• Free checking account, checks and discounted bank services

As an employee of German American Bank, you are responsible for adhering to compliance laws, regulations, and established Bank policies and procedures, including Bank Secrecy Act and Anti-Money Laundering.

German American Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability or any other category protected by law.

German American is committed to the full inclusion of all qualified individuals. As part of this commitment, if you require reasonable accommodation in completing the application process, interviewing, or completing any part of the pre-employment testing, please direct your inquires to our Talent Acquisition team at 812-482-0717 or [e-mail].

About Us:

German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.