Loan Operations Associate

Carta; New York (NY); On-site; USD 105,000 - 124,000; Full time

Benefits offered by this job

Equity

Commissions plans

Exceptional benefits

Job summary

Carta is hiring a Loan Operations Associate in New York, NY. You will manage end-to-end loan onboarding, closings, and lifecycle events within private credit and direct lending on Carta's platform.

Ideal candidates have 2+ years of loan operations experience, strong attention to detail, and are proficient with modern AI-powered tools to improve processes and scalability. This role emphasizes accuracy, communication, and data integrity.

Qualifications

• 2+ years in loan operations, private credit operations, fund administration, or commercial lending.
• Knowledge of loan lifecycle: closings, fundings, revolvers, amendments, payoffs.
• Experience using AI-powered productivity tools to automate tasks.

Responsibilities

• Support end-to-end loan onboarding, closings, and setup for private credit and direct lending transactions.
• Process loan lifecycle events—fundings, repayments, prepayments, rollovers, amendments with accuracy.
• Perform cash, position, and transaction reconciliations across borrower, lender, and settlement records.
• Generate recurring and ad hoc operational reports; respond to internal/external inquiries.
• Partner with Product and Engineering to identify process inefficiencies and support platform enhancements.

Skills

Loan operations

Attention to detail

Analytical skills

Communication

Tools

AI tools

Job description

The Company You’ll Join

Carta is the connected platform and AI-native ecosystem for private capital. Built to replace fragmented tools with a single system of record, Carta brings together the software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting, and legal teams use to close transactions. Trusted by 55,000 companies and 1.8M+ equity holders in 160+ countries, and 10,000 funds and SPVs representing $250B+ in assets under management, Carta is transforming how private capital operates. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work.

For more information about our offices and culture, check out our Carta careers page.

The Problems You’ll Solve

At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. As a Loan Operations Associate, you'll work to:

• Support end-to-end loan onboarding, closings, and operational setup for private credit and direct lending transactions
• Process complex loan lifecycle events—fundings, repayments, prepayments, rollovers, and amendments with accuracy and timeliness
• Perform cash, position, and transaction reconciliations to maintain data integrity across borrower, lender, and settlement records
• Generate recurring and ad hoc operational reports and respond to inquiries from internal and external stakeholders
• Partner with Product and Engineering to identify process inefficiencies and support platform enhancements that improve scalability and client experience

The Team You’ll Work With

You'll be joining our Loan Operations team.

Carta's Loan Operations team is at the center of how private credit and direct lending firms manage their loan portfolios end-to-end. Our team works directly with borrowers, lenders, and institutional clients to support the full loan lifecycle on Carta's platform—from onboarding and administration through reconciliation, reporting, and investor servicing. As the business scales, the team partners closely with Product and Engineering to build smarter, more efficient operational workflows. This is a team that values operational rigor, a technology-forward mindset, and a commitment to delivering a high-quality client experience.

About You

• Operationally rigorous. You bring 2+ years of experience in loan operations, private credit operations, fund administration, or commercial lending, with strong attention to detail and a commitment to accuracy in everything you do.
• Knowledgeable about the loan lifecycle. You understand syndicated loans, direct lending structures, revolvers, and lifecycle events such as closings, fundings, amendments, and payoffs—and you can translate that knowledge into reliable day-to-day execution.
• Technology-forward. You actively leverage modern tools—including AI-powered productivity tools—to automate repetitive tasks, improve efficiency, and help shape scalable operating models.
• A strong communicator. You build effective working relationships and respond clearly and professionally to inquiries from borrowers, lenders, clients, and internal stakeholders.
• Analytically minded. You bring strong analytical and organizational skills and can perform interest, fee, payoff, and other loan-related calculations with confidence.

Salary

Carta's compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our expected cash compensation (salary + commission if applicable) range for this role is:

$105,400.00 - $124,000.00 in New York, NY

We are hiring for multiple levels and locations, so final offers may vary from the amounts listed based on geography, experience and expertise, and other factors.

Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.

Disclosures:

• We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email.
• Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details.
• For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report.
• Please note that all official communications from us will come from an @carta.com or @carta-external.com domain. Report any contact from unapproved domains to [e-mail].