Loan Operations Administrator (Part-Time)

The Harbor Bank; Baltimore, Northern (MD, KY); Hybrid; USD 34,000 - 43,000; Part time

Job summary

The Harbor Bank of Maryland is seeking a part-time Loan Operations Administrator in Baltimore to handle loan processing, servicing, and escrow activities, boarding new loans and maintaining existing ones, ensuring accuracy and regulatory compliance.

You will manage payments, escrow disbursements, reconcile ledgers, support audits, and interact with customers and insurance agencies, requiring attention to detail and ability to work with minimal supervision.

Qualifications

• High school diploma or equivalent.
• Strong knowledge of State and Federal regulatory requirements governing servicing and monitoring of various loans.

Responsibilities

• Review system reports to validate loan records and adjust related accounts.
• Perform settlement and reconciliation of loan-related ledgers and escrow accounts.
• Read loan documents to validate accuracy before boarding loans onto core system.
• Maintain loan data accuracy during renewals, extensions, or modifications.
• Process loan payments, advances, payoffs and related transactions.
• Process escrow transactions and maintain related records in core system.
• Respond to customer inquiries regarding loan balances, payments, and escrow disbursements.
• Support audits and regulatory reviews with data and loan files.
• Coordinate renewals with insurance agencies and manage forced-place insurance.

Skills

Interpersonal skills

Detail oriented

Task prioritization

Analytical skills

MS Office proficiency

Education

High school diploma or equivalent

2 years of college preferred

Tools

MS Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Loan Operations Administrator (Part-Time)

Regular Part-Time Baltimore, MD, US

17 days ago Requisition ID: 1114

Salary Range: $24.76 To $31.25 Hourly

Job Title: Loan Operations Administrator (Part-Time)
Location: Baltimore, MD
Reports To: Loan Servicing Manager, VP
Department: Credit Administration
Type/Status: Part-Time / Non-Exempt (Salaried Hourly)

Position Overview:

The Loan Operations Administrator plays a pivotal role in driving our mission at The Harbor Bank of Maryland. This position is responsible for delivering exceptional service, supporting team development, and ensuring operational excellence. The loan operations administrator is responsible for performing a variety of duties related to loan processing and servicing of commercial, residential mortgage, and retail loans and escrow accounts, boarding all new loans onto the core system and maintenance of existing loans, customer billing and set-up and maintenance of loan ticklers.

Key Responsibilities:

• Review daily system generated maintenance reports to validate the accuracy of the loan system records (including interest rate adjustments on adjustable-rate loans) and ensure related general ledger accounts are properly maintained.
• Perform daily and monthly settlement and reconciliation of all loan related general ledger and checking accounts used for loan processing and escrows.
• Read and interpret loan documents to validate the accuracy of loan booking packages and loan maintenance requests prior to boarding new loans onto core system and performing maintenance on existing loans.
• Perform loan maintenance as necessary for renewal, extension and/or modification of existing loans and maintain the accuracy of the loan data in the core system.
• Process loan payments, loan advances, loan payoffs and other transactions for all loans (active loans, charge-offs and non-accruals) in the core system including participation remittances, general ledger transactions, deferred fees, adjustments, fee processing and other changes.
• Process escrow transactions, including the setup, review, analysis and disbursement of funds for all escrow accounts regarding taxes, insurance, ground rents, etc.; process and complete escrow account maintenance in core system.
• Research and resolve routine inquiries from customers (internal and external) regarding loan balances, payments, escrow disbursements, etc. and process written requests for loan payoffs and account verifications in accordance with applicable laws, regulations and Bank policies.
• Provide support for audits and compliance reviews by gathering data electronically, pulling loan files for scanning, if required.
• Communicate with various insurance agencies to obtain renewals of existing insurance policies and initiate forced place insurance with the bank’s blanket insurance coverage, for any canceled policy.
• Scanning of work process for upload into core system once transition has been completed and general filing of documents to be maintained in the loan operations department.
• Process loan transactions for affiliate organizations as required.
• Ensuring not to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practice.
• Comply with all federal and state regulations and rules impacting this position, meet all risk and compliance obligations, including the completion of required training.

Skills and Abilities:

• High level of interpersonal skills necessary to represent the bank positively in dealing with internal and external customers.
• Well organized and attentive to detail with a high degree of accuracy. Able to assist and coordinate activities with others.
• Ability to work in a fast-paced environment and prioritize tasks consistently throughout each day, with minimum direct supervision and good deal of autonomy.
• Strong analytical skills necessary to understand various types of loan and general ledger transactions.
• Experience with software applications including MS Office and ability to use PC, various software tools and other basic business equipment essential job functions.

Qualifications:

Required:

• High school diploma or equivalent.
• Strong knowledge of State and Federal regulatory requirements and general banking compliance requirements pertaining to servicing and monitoring of commercial, real estate and consumer loans and escrow processing.

Preferred:

• 3-5 years of experience
• Formal education through 2 years of college is preferred with a minimum of 3-5 years of banking experience or appropriate work experience, including professional training and certifications, as an acceptable alternative.
• Knowledge of loan processes, operations, and basic loan accounting is preferred.