Loan Officer HLC

Getevolved; Memphis, Northern (TN, KY); Hybrid; USD 50,000 - 80,000; Full time

Job summary

Getevolved is seeking a Loan Originator in Memphis, TN to grow mortgage loan production by developing relationships in the real estate community and guiding applicants through the loan process with excellent service from start to finish.

You will collect complete loan applications, review credit worthiness, pre-qualify borrowers, and maintain communication through closing, while protecting confidentiality and complying with NMLS requirements.

Qualifications

• High School Diploma or equivalent is required.
• Prior mortgage sales experience is preferred.
• Registration with NMLS is required.

Responsibilities

• Attracts new mortgage loan applications by developing relationships in the real estate community and making sales calls to prospective customers.
• Provides applicants with information regarding the loan application process.
• Obtains complete loan applications including all supporting documentation needed to process the loan.
• Reviews information by examining application and documentation, reviewing credit worthiness, calculating repayment risk from information and documentation received from the borrowers.
• Pre-qualifies potential loan applicants by analyzing credit and financial background.
• Follows up on processing the loan by obtaining additional applicant information if necessary.
• Maintains communication with the borrower from time of application through closing.
• Establishes the rate with the borrower both verbally and in writing prior to settlement.
• Understands and supports the company's policies and procedures to provide proper and effective treatment to all the company's customers.
• Resolves any customer questions and disputes in an expeditious and tactful manner.
• Reviews and reports complaints from customers and recommends corrective action to management.
• Protects the bank and the customer by keeping all mortgage loan information confidential.
• Performs other related duties as assigned.

Skills

Oral Communication Skills

Customer Relations

Customer Service

Good Math Skills

Negotiations

Professionalism

Time Management

Education

High School Diploma or equivalent

Job description

A successful Loan Originator increases mortgage loan production by developing contacts, attracting mortgage customers and reviewing and processing loan applications. The Loan Originator is responsible for providing excellent customer service from the beginning to the end of the mortgage loan process.

Main Job Tasks and Responsibilities:

• Attracts new mortgage loan applications by developing relationships specifically in the real estate community and making sales calls to prospective customers.
• Provides applicants with information regarding the loan application process.
• Obtains complete loan applications including all supporting documentation needed to process the loan.
• Reviews information by examining application and documentation, reviewing credit worthiness, calculating repayment risk from information and documentation received from the borrowers.
• Pre-qualifies potential loan applicants by analyzing credit and financial background.
• Follows up on processing the loan by obtaining additional applicant information if necessary.
• Maintains communication with the borrower from time of application through closing.
• Establishes the rate with the borrower both verbally and in writing prior to settlement.
• Understands and supports the company's policies and procedures to provide proper and effective treatment to all the company's customers.
• Resolves any customer questions and disputes in an expeditious and tactful manner.
• Reviews and reports complaints from customers and recommends corrective action to management.
• Protects the bank and the customer by keeping all mortgage loan information confidential.
• Performs other related duties as assigned.

Education and Experience:

• High School Diploma or equivalent is required
• Prior mortgage sales experience is preferred
• Budgeting
• Oral Communication Skills
• Customer Relations
• Customer Service
• Good Math Skills
• Negotiations
• Professionalism
• Time Management

Requirements:

• Registration with NMLS

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.