Loan Officer Assistant/Processor

Union Home Mortgage; Marion (OH); On-site; USD 1,100 - 1,600; Full time

Job summary

Union Home Mortgage Corp. in Marion, OH seeks a dedicated loan assistant/processor to manage communications, take and disclose applications for managing loan officers, and support the team through the loan process from contract to close.

The role emphasizes pipeline management, document reviews, and coordination with operations, title companies, and realtors to ensure timely closings and accurate disclosures.

Qualifications

• 3+ years experience as a licensed loan assistant or processor.
• All licensing requirements must be met per the SAFE Act.

Responsibilities

• Provide WoW service from contract to close
• Manage the pipeline
• Document review/updates
• Work with operations partners in all aspects of the loan process to closing
• Coordinate with realtors and title company to arrange the closing
• Communicate with agents to deliver Tuesday updates verbally and written
• Takes loan applications and discloses to client on behalf of LO with updated needs list
• Maintain regular contact with Managing Loan Officer on status of all active files
• Organize and submit final loan file to MS within 24 hours of receipt
• Discuss UHM products, terms and costs with borrower
• Complete VOR, VOE and tax transcripts as needed
• Order title, appraisal on files
• Work with client and processor to facilitate gathering and submission of all conditions
• Pipeline management with processor and team weekly meetings
• Pre-close checklist with client 48 hours prior to closing
• Attend weekly huddle with LOA Team leader
• Attend all Sales Huddles

Skills

Loan processing

Customer service

Pipeline management

Documentation

Disclosures

Tools

Encompass LOS

MS Office

Job description

Job Details

Location: Marion, OH 43302
Salary Range: $1.00 - $1.00 Hourly
Job Category: Sales

Responsible for managing communications, taking and disclosing applications on behalf of the managing loan officers, supporting the team with communication via operations staff to facilitate the loan from contract to close. Support and guidance to customers throughout the loan process, pipeline management with World Class service for all parties in the transaction.

Equal Employment Opportunity

At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value diversity, educate on equity, and create inclusive partner opportunities to ensure that you know UBelongAtUHM!

Responsibilities

• Provide WoW service from contract to close
• Manage the pipeline
• Document review/updates
• Work with operations partners in all aspects of the loan process to closing
• Coordinate with realtors and title company to arrange the closing
• Communicate with agents to deliver Tuesday updates verbally and written
• Takes loan applications and discloses to client on behalf of LO with updated needs list
• Maintain regular contact with Managing Loan Officer on status of all active files
• Organize and submit final loan file to MS within 24 hours of receipt
• Discuss UHM products, terms and costs with borrower
• Complete VOR, VOE and tax transcripts as needed
• Order title, appraisal on files
• Work with client and processor to facilitate gathering and submission of all conditions
• Pipeline management with processor and team weekly meetings
• Pre-close checklist with client 48 hours prior to closing
• Attend weekly huddle with LOA Team leader
• Attend all Sales Huddles

Qualifications

• 3+ years experience as a licensed loan assistant or processor
• All licensing requirements must be met per the SAFE Act

Skills

• Be structured, detailed and accurate in approach to tasks
• Knowledge of the Encompass LOS and MS Office suite
• Knowledge of agency guidelines on FHA/VA/USDA/CONV/HFA
• Knowledge of RESPA and disclosure requirements
• Ability to identify and resolve client issues with good judgment
• Desire to work in an energetic and high‑paced environment
• Skilled at multi‑tasking and staying organized with proper time management

Certificates, Licenses, Registrations

• Loan Officer License in the state you do business

EEO Statement

This employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

Union Home Mortgage Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.