Loan Officer Assistant: Elevate Customer-Focused Lending

ADP, Inc.; Covington (GA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive benefits package

Flexibility

Job summary

United Bank in Covington, GA is hiring a Loan Officer Assistant (LOA) to deliver Signature Service while providing loan processing services and administrative support for lenders. You will handle loan file documentation and coordinate between loan staff and customers to ensure smooth closings.

The role emphasizes customer-centered financial product delivery, compliance with banking regulations, and team collaboration within the portfolio.

Qualifications

• High School Diploma or equivalent.
• Prior banking or loan product related experience preferred.
• Effective and grammatically correct verbal and written communication skills.
• Professional demeanor and presentation.
• Strong analytical and problem-solving skills.
• Ability to multitask and derive innovative solutions.
• Organized, accurate and timely with work product.
• Proficient computer skills to include Microsoft Office Suite (Excel, Word.), ability to learn new systems and software, and active engagement in new technology.

Responsibilities

• Compiles, prepares, and processes loan file documentation (appraisal orders, credit reports, title work, etc.) necessary for loan approval.
• Serves as liaison between the loan department, officer and/or customer to coordinate and ensure successful loan closing.
• Prepares loan tickets and disbursement of loan proceeds.
• Assists officer in clearing loan collateral or financial documentation exceptions.
• Ensures compliance with and keeps abreast of internal controls, operational procedures, and related documentation.
• Assists the bank office team by greeting customers and completing additional service requests when needed.
• Complies with all Federal and State banking laws and related regulations, to include but not limited to the Bank Secrecy Act.
• Builds and maintains productive relationships with co-workers and partners throughout the organization.
• Performs CSR duties as needed.
• Performs other duties as assigned.

Skills

Analytical skills

Communication skills

Multitasking

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

United Bank in Covington, GA is hiring a Loan Officer Assistant (LOA) to deliver Signature Service while providing loan processing services and administrative support for lenders. You will handle loan file documentation and coordinate between loan staff and customers to ensure smooth closings.

The role emphasizes customer-centered financial product delivery, compliance with banking regulations, and team collaboration within the portfolio.