Loan Officer

NOVA® Home Loans; Tucson (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in the mortgage industry is seeking a Loan Officer to manage loan processes from application to closing. The role involves delivering exceptional customer service, overseeing compliance, and leading team efforts. Candidates should possess strong leadership and communication skills, along with relevant experience in the mortgage industry. Benefits include health insurance, 401(k) matching, and paid time off.

Benefits

Employee Discount

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with match

Health Savings Account

Employee Assistance Program

Qualifications

• 2-3 years management or supervisory experience required.
• Valid Loan Originator License in good standing required.
• Preferred: 2 years in the mortgage industry.

Responsibilities

• Delivering exceptional customer service, managing all loan process aspects.
• Overseeing team quality control and compliance.
• Leading recruitment, onboarding, and training efforts.

Skills

Leadership

Client Service Orientation

Organizational Skills

Communication

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Microsoft Office

Mortgage Tracking Software

Job description

Job Details

Job Location: Remote - Tucson, AZ

Salary Range: Undisclosed

Description

Core Values

PROVIDE our customers with the best combination of service, rates, and fees.
PROMOTE sustainable careers for our employees so they can be enriched personally and professionally.
GIVE BACK to our community. These are the core values of NOVA Home Loans, guiding us to act on employee feedback and improve as a workplace and service provider.

Evolving as a Loan Officer by having...

• High School Diploma or GED required; bachelor’s degree preferred.
• Relevant work experience or equivalent education may be considered.
• Valid Loan Originator License in good standing required.
• 2-3 years management or supervisory experience required.
• Preferred: 2 years in the mortgage industry.
• Preferred: 2 years in a customer service-focused role.

Exciting Opportunities to Grow by...

• Delivering exceptional customer service, managing all loan process aspects from application to closing.
• Overseeing team quality control and compliance.
• Leading marketing and advertising efforts to expand the client base.
• Conducting industry research to support strategic decisions.
• Supervising team members and handling HR functions.
• Making sound loan decisions based on comprehensive product and client knowledge.
• Managing each loan from application to closing, coordinating client communications.
• Analyzing client financials to recommend suitable products.
• Building relationships and developing referral networks.
• Guiding and pre-qualifying potential clients.
• Verifying documentation and ensuring compliance.
• Locking in loan terms, communicating with clients, and reviewing closing documents.
• Staying updated on product offerings, guidelines, and market trends.
• Ensuring compliance with mortgage laws and regulations.
• Leading recruitment, onboarding, and training efforts.
• Participating in hiring and promotion decisions.
• Supporting management and business operations.
• Performing additional assigned tasks.

Show us your growth with...

• Leadership, collaboration, and influencing skills.
• Strong client service orientation and independent work ability.
• Excellent organizational, oral, and written communication skills.
• Knowledge of applicable mortgage laws and confidentiality standards.
• Proficiency in Microsoft Office and mortgage tracking software.
• Responsiveness to customers and team members.

Benefits Offered...

NOVA offers full-time employees benefits including Employee Discount, Paid Time Off, Health/Dental/Vision/Life/Disability Insurance, 401(k) with match, Health Savings Account with employer contribution, and Employee Assistance Program.