LOAN OFFICER

BayCoast Bank; Swansea (MA); Hybrid; USD 70,000 - 120,000; Full time

Benefits offered by this job

Hybrid work environment

Flexible schedule

Community-focused culture

Job summary

BayCoast Mortgage Company in Swansea, MA is seeking a motivated Loan Officer to originate residential real estate loans and cultivate a strong referral network. This hybrid role emphasizes relationship building, exceptional customer service, and growth within a community-focused financial institution.

You’ll guide borrowers from application to closing, maintain an active NMLS, and collaborate with BayCoast’s family of companies to maximize production.

Qualifications

• Ability to obtain an NMLS license and maintain as a condition of employment.
• 2+ years of mortgage loan origination experience or strong sales/financial services background.
• Proven ability to generate business and build relationships.
• Knowledge of conventional, FHA, VA loan programs, and regulations.

Responsibilities

• Originate residential real estate mortgage loans through proactive self-generated sales efforts.
• Develop, expand, and maintain a strong referral network of Realtors, builders, attorneys, accountants, and other centers of influence.
• Identify and engage prospective borrowers via phone, internet, email, in-person meetings, and referral channels.
• Guide borrowers through the mortgage process from application to closing, ensuring a smooth and positive customer experience.
• Originate mortgage applications in compliance with company policies, investor guidelines, and regulatory requirements.
• Prepare, explain, and distribute required disclosures and loan documents at application.
• Collect and manage borrower documentation, following up as needed to ensure timely loan processing.
• Maintain a well-managed pipeline of high-quality loans while clearly communicating expectations to borrowers and transaction partners.
• Attend open houses, Realtor meetings, homebuyer seminars, networking events, and community outreach activities to grow your personal brand and production.
• Maintain active NMLS registration and stay current on federal and state mortgage regulations.
• Collaborate across BayCoast’s family of companies to identify opportunities for referral and cross-functional growth.
• Consistently demonstrate BayCoast’s mission and core values through ethical behavior, professionalism, and community commitment.

Skills

NMLS license

Mortgage loan origination

Relationship building

Customer service

Sales

Organization & time management

Education

College degree preferred

Tools

Microsoft Office

Mortgage technology platforms

Job description

POSITION DESCRIPTION

Loan Officer

BayCoast Mortgage Company
Work Model: Hybrid (Flexible Work Program)

Bilingual: Spanish/Portuguese a plus

Build Careers. Empower Homeownership. Grow With BayCoast.

BayCoast Mortgage Company is seeking a motivated, relationshipdriven Loan Officer to join our growing team. This role is ideal for a selfstarter who thrives on building connections, delivering exceptional customer experiences, and helping individuals and families achieve the dream of homeownership.

As a Loan Officer, you’ll serve as a trusted mortgage advisor-originating residential loans, cultivating longterm referral relationships, and driving production through strong community engagement. With the support of a respected local financial institution, industryleading resources, and a flexible hybrid work environment, you’ll have everything you need to succeed.

What You’ll Do

• Originate residential real estate mortgage loans through proactive selfgenerated sales efforts
• Develop, expand, and maintain a strong referral network of Realtors, builders, attorneys, accountants, and other centers of influence
• Identify and engage prospective borrowers via phone, internet, email, inperson meetings, and referral channels
• Guide borrowers through the mortgage process from application to closing, ensuring a smooth and positive customer experience
• Originate mortgage applications in compliance with company policies, investor guidelines, and regulatory requirements
• Prepare, explain, and distribute required disclosures and loan documents at application
• Collect and manage borrower documentation, following up as needed to ensure timely loan processing
• Maintain a wellmanaged pipeline of highquality loans while clearly communicating expectations to borrowers and transaction partners
• Attend open houses, Realtor meetings, homebuyer seminars, networking events, and community outreach activities to grow your personal brand and production
• Maintain active NMLS registration and stay current on federal and state mortgage regulations
• Collaborate across BayCoast’s family of companies to identify opportunities for referral and crossfunctional growth
• Consistently demonstrate BayCoast’s mission and core values through ethical behavior, professionalism, and community commitment

What We’re Looking For

• Ability to obtain an NMLS license and maintain as a condition of employment
• 2+ years of mortgage loan origination experience or a strong background in sales, lending, or financial services
• College degree preferred
• Proven ability to generate business, build relationships, and deliver outstanding customer service
• Basic knowledge of conventional, FHA, VA, and other government loan programs
• Understanding of mortgage processing, underwriting, and closing workflows
• Basic knowledge of federal and state real estate lending regulations (TRID, RESPA, ECOA, etc.)
• Strong organizational and timemanagement skills with the ability to manage multiple loans simultaneously
• Proficiency in Microsoft Office and mortgage technology platforms

• Behavior and performance align with the guiding principles and purpose that define the organization’s mission (To provide exceptional service and solutions for our community), and core values (Take pride in what I do; Believe that what I do is important; Care about people; Have a positive attitude).
• Embraces the Bank’s commitment to Solutions by seeking and recognizing opportunities to refer new business to different areas of the Bank, BayCoast Insurance, Plimoth Investment Advisors, BayCoast Mortgage Company, Priority Funding, and Teamwork Funding.

Equipment & Work Environment

• Laptop, Docking Station, Dual Monitors, Camera/Microphone, Cell Phone
• Hybrid work environment with some evening and weekend availability as business needs require
• Ability to attend inperson meetings, remote meetings, and local events
• Occasional lifting of up to 20 lbs

Reasonable accommodations may be provided for qualified individuals with disabilities.

Why BayCoast?

• Strong local brand and community presence
• Vast product offering
• Flexible hybrid work schedule
• Supportive leadership and collaborative culture
• Opportunity to grow your business within an established financial institution
• Missiondriven organization committed to community impact and exceptional service

Compensation & Commission

BayCoast Mortgage Company offers a competitive, performancebased compensation structure designed to reward growth, production, and longterm success.

• Commissionbased compensation with basis points (BPS) payout tied to funded loan volume
• Recoverable or nonrecoverable draw options available and negotiable based on experience and production history
• Earning potential aligned with individual production, referral network strength, and portfolio performance
• Support from a wellestablished processing, underwriting, and operations team to help maximize funded volume

Compensation structure will be finalized based on experience, licensing status, and demonstrated production capability.