LOAN OFFICER

BayCoast Bank; Auburn (MA); Hybrid; USD 60,000 - 110,000; Full time

Benefits offered by this job

Hybrid work environment

Local community engagement events

Job summary

BayCoast Mortgage Company is seeking a motivated Loan Officer to originate residential real estate mortgage loans and grow a strong referral network in a flexible hybrid work environment. You will guide borrowers through the process, maintain a compliant loan pipeline, and engage with community events to grow personal brand and production.

The role emphasizes relationship-building, customer service excellence, and adherence to policies and regulatory requirements while leveraging BayCoast's

Qualifications

• NMLS license required or to be obtained before employment.
• 2+ years of mortgage loan origination experience or equivalent sales/financial services background.
• Proven ability to generate business and build relationships with clients and partners.
• Strong customer service orientation and communication skills.
• Knowledge of conventional, FHA, VA, and other government loan programs and regulations.

Responsibilities

• Originate residential mortgage loans through proactive sales efforts.
• Develop and maintain a referral network of Realtors, builders, attorneys, and influencers.
• Identify prospective borrowers via phone, email, in-person meetings, and referrals.
• Guide borrowers through the mortgage process from application to closing.
• Ensure loan applications comply with policies, investor guidelines, and regulatory requirements.
• Prepare and distribute disclosures and loan documents at application.
• Collect and manage borrower documentation and maintain timely processing.
• Maintain a well-managed pipeline and communicate expectations clearly.
• Attend open houses, realtor meetings, and community events to grow production.
• Keep NMLS registration active and stay current on mortgage regulations.
• Collaborate with BayCoast group companies for cross-referrals and growth.

Skills

NMLS license

Mortgage origination

Sales experience

Customer service

Regulatory knowledge

MS Office

Education

College degree

Tools

Mortgage technology platforms

Microsoft Office

Job description

POSITION DESCRIPTION

Loan Officer

BayCoast Mortgage Company

Work Model: Hybrid (Flexible Work Program)

Bilingual: Spanish/Portuguese a plus

Build Careers. Empower Homeownership. Grow With BayCoast.

BayCoast Mortgage Company is seeking a motivated, relationshipdriven Loan Officer to join our growing team. This role is ideal for a selfstarter who thrives on building connections, delivering exceptional customer experiences, and helping individuals and families achieve the dream of homeownership.

As a Loan Officer, you'll serve as a trusted mortgage advisor-originating residential loans, cultivating longterm referral relationships, and driving production through strong community engagement. With the support of a respected local financial institution, industryleading resources, and a flexible hybrid work environment, you'll have everything you need to succeed.

What You'll Do

• Originate residential real estate mortgage loans through proactive selfgenerated sales efforts
• Develop, expand, and maintain a strong referral network of Realtors, builders, attorneys, accountants, and other centers of influence
• Identify and engage prospective borrowers via phone, internet, email, inperson meetings, and referral channels
• Guide borrowers through the mortgage process from application to closing, ensuring a smooth and positive customer experience
• Originate mortgage applications in compliance with company policies, investor guidelines, and regulatory requirements
• Prepare, explain, and distribute required disclosures and loan documents at application
• Collect and manage borrower documentation, following up as needed to ensure timely loan processing
• Maintain a wellmanaged pipeline of highquality loans while clearly communicating expectations to borrowers and transaction partners
• Attend open houses, Realtor meetings, homebuyer seminars, networking events, and community outreach activities to grow your personal brand and production
• Maintain active NMLS registration and stay current on federal and state mortgage regulations
• Collaborate across BayCoast's family of companies to identify opportunities for referral and crossfunctional growth
• Consistently demonstrate BayCoast's mission and core values through ethical behavior, professionalism, and community commitment

What We're Looking For

• Ability to obtain an NMLS license and maintain as a condition of employment
• 2+ years of mortgage loan origination experience or a strong background in sales, lending, or financial services
• College degree preferred
• Proven ability to generate business, build relationships, and deliver outstanding customer service
• Basic knowledge of conventional, FHA, VA, and other government loan programs
• Understanding of mortgage processing, underwriting, and closing workflows
• Basic knowledge of federal and state real estate lending regulations (TRID, RESPA, ECOA, etc.)
• Strong organizational and timemanagement skills with the ability to manage multiple loans simultaneously
• Proficiency in Microsoft Office and mortgage technology platforms
• Behavior and performance align with the guiding principles and purpose that define the organization's mission (To provide exceptional service and solutions for our community), and core values (Take pride in what I do; Believe that what I do is important; Care about people; Have a positive attitude).
• Embraces the Bank's commitment to Solutions by seeking and recognizing opportunities to refer new business to different areas of the Bank, BayCoast Insurance, Plimoth Investment Advisors, BayCoast Mortgage Company, Priority Funding, and Teamwork Funding.

Equipment & Work Environment

• Laptop, Docking Station, Dual Monitors, Camera/Microphone, Cell Phone
• Hybrid work environment with some evening and weekend availability as business needs require
• Ability to attend inperson meetings, remote meetings, and local events
• Occasional lifting of up to 20 lbs

Reasonable accommodations may be provided for qualified individuals with disabilities.

Why BayCoast?

• Strong local brand and community presence
• Vast product offering
• Flexible hybrid work schedule
• Supportive leadership and collaborative culture
• Opportunity to grow your business within an established financial institution
• Missiondriven organization committed to community impact and exceptional service

Compensation & Commission

BayCoast Mortgage Company offers a competitive, performancebased compensation structure designed to reward growth, production, and longterm success.

• Commissionbased compensation with basis points (BPS) payout tied to funded loan volume
• Recoverable or nonrecoverable draw options available and negotiable based on experience and production history
• Earning potential aligned with individual production, referral network strength, and portfolio performance
• Support from a wellestablished processing, underwriting, and operations team to help maximize funded volume

Compensation structure will be finalized based on experience, licensing status, and demonstrated production capability.