Loan Officer

Tri Pointe Homes; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Tri Pointe Connect, the mortgage affiliate of Tri Pointe Homes, is seeking an experienced Loan Officer in Houston to build and grow relationships with New Home Advisors and guide borrowers through the financing process. You will analyze financials, explain loan options, and ensure timely, compliant closings on-site with the builder partner.

You must have a bachelor’s degree or equivalent, 3–5 years of processing or origination experience, and a solid knowledge of mortgage products.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum 3-5 years of processing or origination experience, preferably within a builder environment.
• Thorough knowledge of all mortgage products to include FHA, VA, and Conventional loans.
• Working knowledge of loan origination systems, Encompass a plus.
• Working knowledge of automated underwriting systems.
• Strong overall computer skills, specifically Microsoft Office products.
• Proven ability to build strong business relationships internally and externally.
• Excellent communications skills, written and verbal.
• Exceptional customer service skills, live, virtually and electronically.
• Ability to multi-task and work in a high paced environment.
• Ability to manage a large pipeline of loans.
• Strong negotiation and persuasion skills.
• Organized and attentive to detail.
• Excellent problem-solving skills.
• Strong analytical skills.
• Team player with the ability to work independently.

Responsibilities

• Build and grow local relationships with Tri Pointe Homes’ New Home Advisors in each community.
• Advise customers of product/pricing policies and guidelines while gathering required information.
• Maintain knowledge of lending programs, policies, procedures, and regulatory requirements for FHA, VA and Conventional Loans.
• Attend on-site meetings with the New Home Advisors.
• Collect and analyze each customer's financial information to determine loan eligibility.
• Advise borrowers on risks and benefits of loan options.
• Discuss loan products to meet individual needs.
• Obtain documentation and verify information in the LOS.
• Communicate with homebuyers, New Home Advisors, Processing, Underwriting, Closing, title company, and builder partner.
• Manage rate lock and negotiate within pricing parameters.
• Maintain personal production and timely closings.
• Meet or exceed company benchmarks.
• Provide professional, high-level customer service.
• Attend weekly meetings and complete required training.
• Utilize the appropriate Automated Underwriting System and submit loans to Underwriting.
• Maintain knowledge of originations by state, federal, and investor guidelines.
• Keep up with product knowledge and required CE/national exams; support training initiatives.
• Take on new responsibilities as directed by leadership.

Skills

Mortgage product knowledge

Relationship building

Microsoft Office

Excellent communication

Customer service

Multi-tasking

Pipeline management

Negotiation

Problem solving

Attention to detail

Team player

Education

Bachelor’s degree or equivalent

Tools

Encompass

Automated underwriting systems

Job description

Are you passionate about making a real impact in the homebuying journey? At Tri Pointe Solutions, the financial services affiliate of Tri Pointe Homes, we’re redefining what it means to purchase a home. Our dynamic team is driven by innovation, collaboration, and a shared commitment to excellence. We offer a comprehensive suite of services—including mortgage, title, escrow, homeowner’s and title insurance—all integrated under one roof to create a seamless, high-quality lending experience for our borrowers. If you're ready to be part of a forward-thinking company that’s shaping the future of the industry,

Tri Pointe Connect, the mortgage affiliate of Tri Pointe Homes, is looking for an experienced individual to join our talented group in Houston as a Loan Officer.

Position Highlights

The Loan Officer is responsible for building and growing local relationships with the Tri Pointe Homes’ New Home Advisors in each community. Additional responsibilities include continually identifying, developing, and maintaining customer financing objectives, advising customers of product/pricing policies and guidelines while gathering any additional required information. The Loan Officer ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements for FHA, VA and Conventional Loans. This position will be located on-site with the builder partner and will be attending/participating in on-site meetings with the New Home Advisors.

Position Responsibilities

In conformity with company policies, procedures, and applicable law, the Loan Officer will collect and analyze each customer's financial information and assess if the individual can qualify for a specific loan product.

Advise the potential borrower regarding the risks and benefits of the loan alternatives, including the options and variables involved.

Discuss the loan products available to best meet the needs of the individual depending on their circumstances.

Ascertain all pertinent documentation to ensure the loan is approved. Obtain necessary supporting documentation and verify that the supporting documentation matches the information in the LOS.

Communicate effectively and manage relationships with all parties to include the homebuyer, New Home Advisors, Processing team, Underwriting team, Closing, title company, and the builder partner.

Perform the Rate Lock function, negotiating interest rates as necessary while staying within branch pricing parameters.

Manage personal production and ensure closings are handled appropriately and timely.

Meet and/or exceed company benchmarks as established by leadership.

Demonstrate the highest level of professionalism and customer service towards all customers.

Attend weekly meeting as required.

Use the appropriate Automated Underwriting System and submit loans to Underwriting department.

Maintain a strong working knowledge of how to originate loans based on the state, federal and investor guidelines.

Maintain a thorough working knowledge of all products, attend relevant continuing education classes and pass all required state/national exams as required.

Support any/all mortgage related training initiatives within Tri Pointe Connect and Tri Pointe Homes’ teams.

Ability to take on new responsibilities and duties as directed by leadership.

Job Requirements

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum 3-5 years of processing or origination experience, preferably within a builder environment

Skills

• Thorough knowledge of all mortgage products to include FHA, VA, and Conventional loans
• Working knowledge of loan origination systems, Encompass a plus
• Working knowledge of automated underwriting systems
• Strong overall computer skills, specifically Microsoft office products
• Proven ability to build strong business relationships internally and externally.
• Excellent communications skills, written and verbal
• Exceptional customer service skills, live. Virtually and electronically
• Ability to multi-task and work in a high paced environment
• Ability to manage a large pipeline of loans
• Strong negotiation and persuasion skills
• Organized and attentive to detail
• Excellent problem-solving skills
• Strong analytical skills
• Team player with the ability to work independently

Physical Requirements

• Sedentary for extended periods, 4 or more hours per day
• Frequent repetitive hand use (typing/computer work)
• Auditory ability to communicate in person, on calls, or in meetings
• Visual acuity for reading documents and computer work
• Occasional standing and walking
• May be required to work more than 40 hours/week during peak times

Tri Pointe Homes is committed to building a diverse and talented team to help us achieve our goals. Please note that due to operational constraints, we are unable to consider applicants who require visa sponsorship (e.g., H1B, OPT) for this position. This policy applies uniformly to roles where sponsorship cannot be accommodated to ensure consistency and fairness in our hiring process.

At Tri Pointe Homes, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves.We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business.We believe our company’s strength relies on the diversity of the team and the unique, innovative ideas everyone contributes.

Pursuant to the California Consumer Privacy Act of 2018, if you are a California resident, you have the right to know the categories of personal information that we collect about job applicants, employees and their emergency contacts and beneficiaries, and independent contractors. Please clickherefor a description of our personal information collection practices.

We are an Equal Opportunity Employer, which means we make employment decisions based on merit and qualifications and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.