Loan Officer

Northpointe Bank Inc

Grand Rapids, Northern (MI, KY)

Hybrid

USD 65,000 - 95,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life & disability insurance

401(k) with company match

Tuition assistance

Employee stock ownership plan

Job summary

Northpointe Bank is hiring a Loan Officer to join our retail lending team and help individuals achieve homeownership through trusted mortgage solutions. The role emphasizes building relationships, delivering exceptional customer service, and meeting monthly production goals.

This position focuses on originating and closing residential mortgages (FHA, VA, Conventional) while traveling 30–40% for business development and collaborating with realtors, builders, and other referral sources.

Qualifications

Mortgage lending sales experience with strong customer service and relationship-building skills.
Proven track record of developing and maintaining referral-based business.
Excellent verbal and written communication skills.
Strong organizational, time management, and problem-solving abilities.
Ability to work independently with minimal supervision while managing multiple priorities.
Strong interpersonal, conflict resolution, and team-building skills.
Proficiency in Microsoft Word, Excel, Outlook, and mortgage banking software.
Valid driver’s license required to perform essential duties.

Responsibilities

Originate and close residential mortgage loans (FHA, VA, and Conventional) in accordance with established guidelines
Consult with customers to understand financial needs and explain available loan options and structures
Develop and maintain strong relationships with realtors, builders, buyers, sellers, and other referral sources
Research market areas and execute a personal marketing strategy to identify and develop new business opportunities
Meet monthly production goals while maintaining a high-quality customer experience
Work with Secondary Marketing to ensure proper locking of loans at competitive rates
Provide constructive feedback on loan products and pricing based on market demand
Travel regularly to business development appointments and referral meetings (approximately 30-40% of time outside the office)
Prepare loan committee presentations, including written evaluations of borrower financials
Participate in staff, department, and team meetings and contribute to a positive, collaborative sales culture

Skills

Mortgage lending sales

Referral development

Verbal & written communication

Time management

Independence

Interpersonal skills

MS Word

MS Excel

Outlook

Mortgage software

Driver's license

Tools

Microsoft Word

Microsoft Excel

Outlook

Mortgage banking software

Job description

The POWER of a CAREER!

This position is open to any qualified candidate located anywhere in the United States and who is also eligible to work in the United States.

At Northpointe Bank, we believe your career should empower you — to grow, contribute, and find purpose. We’re hiring a Loan Officer to join our energetic, customer-focused retail lending team and help individuals and families achieve homeownership through trusted mortgage solutions.

This role is ideal for a detail-oriented, relationship-driven sales professional who thrives on building referral partnerships, delivering exceptional customer service, and taking pride in individual and team success within the mortgage industry.

Compensation Structure:

Loan Officers are compensated with a monthly recoverable draw and earn commission based on basis points (bps) for closed and funded loan volume. This structure provides income consistency while rewarding strong production performance.

What You’ll Do:

Originate and close residential mortgage loans (FHA, VA, and Conventional) in accordance with established guidelines
Consult with customers to understand financial needs and explain available loan options and structures
Develop and maintain strong relationships with realtors, builders, buyers, sellers, and other referral sources
Research market areas and execute a personal marketing strategy to identify and develop new business opportunities
Meet monthly production goals while maintaining a high-quality customer experience
Work with Secondary Marketing to ensure proper locking of loans at competitive rates
Provide constructive feedback on loan products and pricing based on market demand
Travel regularly to business development appointments and referral meetings (approximately 30-40% of time outside the office)
Prepare loan committee presentations, including written evaluations of borrower financials
Participate in staff, department, and team meetings and contribute to a positive, collaborative sales culture

What You Bring:

Mortgage lending sales experience with strong customer service and relationship-building skills
Proven track record of developing and maintaining referral-based business
Excellent verbal and written communication skills
Strong organizational, time management, and problem-solving abilities
Ability to work independently with minimal supervision while managing multiple priorities
Strong interpersonal, conflict resolution, and team-building skills
Proficiency in Microsoft Word, Excel, Outlook, and mortgage banking software
Valid driver’s license required to perform essential duties

Why Join Northpointe?

We offer a supportive lending environment where your initiative and results are recognized. You’ll benefit from strong operational support, competitive benefits, and the opportunity to build a successful mortgage career with a bank that values relationships, teamwork, and performance.

Our Hiring Philosophy

Northpointe Bank recognizes that the quality of our people is the foundation for our success. Attracting individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

It is the policy of Northpointe Bank and its subsidiaries to provide equal employment opportunities (EEO) to all persons regardless of age, race, sex, religion, national origin, handicap, marital status, or other attributes not pertinent to the job requirements. This policy reflects our practice of making all employment decisions, from recruitment to promotions, based on an individual's qualifications without discrimination on any basis.

Benefit Information: