Loan Officer

Western Alliance Bancorporation; Dallas (TX); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading financial institution is seeking a Loan Officer to manage client calls and assist with loan applications. Responsibilities include assessing loan requirements, providing customer service, and collaborating with the operations team. The ideal candidate will have strong sales abilities and relevant experience in consumer lending. Competitive compensation and benefits are offered, along with opportunities for career advancement.

Benefits

Medical and Dental Insurance

Paid Time Off

401k Match

Tuition Assistance

Employee Volunteer Program

Wellness Initiatives

Qualifications

• At least 2 years of successful consumer lending sales experience, preferably 5 years.
• Active NMLS SAFE ACT compliance with at least 5 active state licenses.

Responsibilities

• Assess borrowers' loan requirements and consult on best loan options.
• Maintain daily, weekly, and monthly KPIs.
• Support other tasks as requested by senior management.

Skills

Communication

Sales

Problem Solving

Organizational Skills

Education

High School Diploma or GED

Tools

Encompass

Velocify

Microsoft Office

Job description

Job Title:

Loan Officer

Location:

Remote Texas

What you'll do:

AmeriHome Consumer Direct Loan Officers handle a high volume of calls from clients directly from our portfolio. They build rapport, analyze financial situations, and recommend suitable loan products to meet clients' goals. Providing excellent customer service is our top priority.

Responsibilities include:

1. Speaking with borrowers to assess their loan requirements
2. Consulting with clients on the best loan options, clearly presenting benefits and options
3. Serving as the main contact for the borrower throughout the loan application process
4. Ensuring a seamless process by collaborating with the operations team
5. Using technology to manage a large pipeline and multitask effectively
6. Assisting with purchase transactions through our nationwide realtor referral network
7. Maintaining daily, weekly, and monthly KPIs
8. Supporting other tasks as requested by senior management

Compensation includes a base salary plus bonus; no draw. Additional incentives are available for self-sourced and purchase business. The ramp-up period lasts for the first 3 months. Work hours are Monday through Friday with no weekends required. Incoming leads are provided by AmeriHome, and licensing is paid by the company, including ongoing education and renewals.

What you'll need:

• High School Diploma or GED
• At least 2 years of successful consumer lending sales experience, preferably 5 years, with FHA and conforming products
• Proficiency in Encompass (LOS), Velocify (CRM), and Microsoft Office
• Excellent communication skills; bilingual skills are a plus
• Strong sales and closing abilities
• Initiative, responsibility, and problem-solving skills
• Organizational skills with attention to detail
• Ability to prioritize in a fast-paced environment
• Active NMLS SAFE ACT compliance with at least 5 active state licenses
• Proven mortgage industry experience, including NCA and Purchase business
• Ability to make 50+ outbound calls and engage in 3+ hours of customer conversations daily

Benefits you'll love:

We offer competitive salaries, company ownership stakes, medical and dental insurance, paid time off, a 401k match, tuition assistance, an employee volunteer program, and wellness initiatives. You'll also gain valuable industry knowledge and hands-on experience to advance your career.

About the company:

AmeriHome Mortgage is part of Western Alliance Bank, a subsidiary of Western Alliance Bancorporation. Our affiliates include Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank. We are committed to equal employment opportunities and reasonable accommodations for individuals with disabilities. For accommodations, contact [e-mail] or call 602-386-2488.