Loan Officer

Mid Oregon Credit Union; Bend (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with Matching

Paid Vacation/Sick/Float Holiday

Volunteer Hours

Job summary

Mid Oregon Credit Union in Bend, Oregon is seeking a Full-Time Loan Officer to serve members by phone, mail, walk-in and at events. You will process, approve and disburse loan applications, analyze credit reports, and promote credit union products and services to members.

The role requires a friendly, sales-oriented approach, strong organization, and the ability to work with complex product information. Hours align with the East Bend Branch schedule; starting salary is based on experience.

Qualifications

• Greet members and build relationships while promoting products.
• Proven sales techniques and service orientation.
• Able to understand and explain credit union offerings clearly.

Responsibilities

• Open new accounts and process loan applications.
• Process, approve and disburse loan requests.
• Analyze credit reports and tax forms.
• Recommend products and services to members.
• Handle title documentation and related duties.
• Assist with delinquent accounts and insurance tracking.

Skills

Sales techniques

Telephone expertise

Member relations

Organization

Decision making

PC proficiency

Tools

Windows PC

Job description

Description

POSITION: Full-Time Loan Officer

PRIMARY FUNCTION: Serving members via telephone, mail, walk-in and at special events. The Loan Officer provides account and loan services including opening new accounts, processing, approving and disbursing loan applications, doing credit report and tax form analysis, and recommending all credit union products and services to members that need them. Other duties may include: title documentation, filing, assisting the Collector with delinquent accounts, insurance tracking, and other duties as assigned.

REQUIRED SKILLS: Pleasant, friendly demeanor including the ability to greet members and make them feel comfortable. A Loan Officer must be able to demonstrate superior sales techniques and telephone expertise plus strong organization and decision‑making skills. This position requires the ability to understand and retain complex information about the credit union's products and services and the competence to recommend them properly in the process of building member relationships. Must be PC‑proficient in a Windows environment including keyboard competence.

STARTING SALARY: Based on experience

BENEFITS: Medical, Dental, Vision, Life/Disability/AD&D, EAP, Aflac, 401k with Matching, Paid Vacation/Sick/Float Holiday, Paid Volunteer Hours.

STARTING DATE:11/23/2026

WORK LOCATION:East Bend Branch

PROPOSED SCHEDULE: The work schedule is typically 8:15 a.m. to 5:15 p.m., Monday through Thursday and 9:15 a.m. to 6:15 p.m. Friday.

Requirements

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Speaking on the telephone approximately 20% percent of workday. May need to shovel snow occasionally outside the office to clear sidewalks, etc.

Continuous sitting, standing, talking, and listening for extended periods of time, use of hands in repetitive tasks such as typing and writing, speaking, and hearing for interaction with members and coworkers, clarity of vision at 20 inches or less for processing of member transactions and computer usage, and memory demands in recalling Credit Union policies, services, and state and federal regulations.

Occasional lifting up to 35 pounds to move supplies or office equipment, bending, squatting, or kneeling to reach supplies on ground level, reaching above shoulder level to reach supplies overhead.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Employees work in an office environment with average noise levels impacted by computers, printers, scanners, phones, and other surrounding conversations. The credit union is located in Central Oregon and weather during the winter may impact travel. Seasonal fires may impact air quality.

AAP/EEO Statement

Mid Oregon Credit Union is committed to building a diverse and inclusive organization, provide equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Mid Oregon Credit Union believes that each employee makes a significant contribution to our success. This position description is designed to outline primary duties, qualifications, and job scope, but not limit our employees nor the organization to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the company.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

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