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Job Description
Responsibilities
- Processing of all CBNA 2nd Mortgage, Retail Combo and Banking Private Bank disbursements across multiple business platforms (ACAPs, Custom Closer, CitiSmart, CitiFind and the Secured Funding Application).
- Candidate must be able to review documentation from the closing documents to determine how the loan should be disbursed.
- Must be able to identify and validate issues and take the necessary steps to resolve in a timely manner. This will require interaction with internal and external resources to include Title Companies, MLC's and CBAN management. Candidate must have strong communication skills.
- Must be able to independently deliver accurate funding disbursements.
- Must be organized and have the ability to prioritize to handle the incoming volume and rush requests. Must treat all disbursements with a sense of urgency and process quickly and correctly.
Qualifications
- Mortgage origination experience (i.e. processing/closing) preferred.
- Attention to detail and strong analytical skills.
- Strong communication skills with peers and internal/external sources.
- Must meet or exceed established productivity, development and quality measures with minimal supervision while identifying procedural or training deficiencies and recommend appropriate solutions to department management.