Loan Insurance Operations Specialist

Oriental; Bayamón (PR); On-site; USD 42,000 - 65,000; Full time

Job summary

Oriental in Bayamón, Puerto Rico seeks an Associate, Loan Insurance to support administration of insurance processes for Auto and Consumer Lending products. You will ensure accurate processing of policies, claims, and payments, and maintain records with internal teams and providers.

The role involves claims processing, policy administration, reconciliations, and cooperation on audits. Workday experience and strong Excel skills are desirable in a fast-paced environment.

Qualifications

• Associate degree in business/finance or related field is required.
• 2+ years in banking, insurance operations, accounting support, loan servicing, or related functions.
• Proficiency in Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Review and validate insurance coverages for new auto and consumer loans.
• Handle insurance claims and related vehicle repossessions per carrier rules.
• Maintain policy records and assist with reconciliations and remittances.
• Prepare accounting entries in Workday and support audits.
• Communicate with insurance providers and internal teams to ensure accuracy.

Skills

Excel expertise

Data analysis

Attention to detail

Communication skills

Time management

Education

Associate degree

Tools

Excel

Word

Outlook

Workday

Job description

Oriental in Bayamón, Puerto Rico seeks an Associate, Loan Insurance to support administration of insurance processes for Auto and Consumer Lending products. You will ensure accurate processing of policies, claims, and payments, and maintain records with internal teams and providers.

The role involves claims processing, policy administration, reconciliations, and cooperation on audits. Workday experience and strong Excel skills are desirable in a fast-paced environment.