Loan Documents & Records Operations Associate II

M&T Bank Corporation; Buffalo (NY); On-site; USD 25,000 - 39,000; Full time

Job summary

M&T Bank Corporation in Buffalo, NY is seeking a document control clerk to process imaged document retrieval requests and manage loan folders. The role involves scanning, packaging, mailing, and tracking loan documents for Commercial, Consumer and Mortgage loans.

The position requires a high school diploma or GED and at least 1 year of work experience, with preferred additional experience. Physical lifting up to 25 pounds and compliance with risk controls are included.

Qualifications

• High school diploma or equivalent (GED) and a minimum of 1 year’s work experience.

Responsibilities

• Process imaged document retrieval requests for business partners and external customers utilizing Bank and vendor owned repository systems.
• Scan and image documents.
• Package and send loan folders and/or documents via external postal delivery.
• Box, ship, retrieve and track folders and/or documents to and from storage warehouse.
• Contact prior servicers or sellers for loan documentation, on an as needed basis.
• Receive and process incoming and outgoing loan folders, and/or documents in a timely and accurate manner.
• Transport requested loan folders and/or documents to and from onsite business partners.
• Track and query incoming and outgoing loan folders and/or documents via electronic and/or manual means.
• Complete moderately complex file room duties as assigned.
• Provide loan folder and documentation support for loan acquisitions and transfers.

Education

High school diploma or equivalent (GED)

Job description

M&T Bank Corporation in Buffalo, NY is seeking a document control clerk to process imaged document retrieval requests and manage loan folders. The role involves scanning, packaging, mailing, and tracking loan documents for Commercial, Consumer and Mortgage loans.

The position requires a high school diploma or GED and at least 1 year of work experience, with preferred additional experience. Physical lifting up to 25 pounds and compliance with risk controls are included.