Loan Documentation Specialist

Shore United Bank; Ocean City (MD); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401k match

Paid parental leave

Employee stock purchase plan

Education assistance

Wellness initiatives

Paid time off

Job summary

Shore United Bank is seeking a Loan Documentation Specialist to support lending operations by preparing, reviewing, and coordinating loan documentation for accuracy and compliance. This full-time role partners with lenders, attorneys, and title companies to ensure timely, properly documented loans for closing.

The position requires a high school diploma and at least 1 year of customer service experience; knowledge of loan processes is preferred.

Qualifications

• 1 year of customer service experience in a fast-paced environment.
• Knowledge of loan structures and lending process is preferred but not required.
• Familiarity with loan documentation and compliance concepts is a plus.

Responsibilities

• Prepare loan documentation within the loan platform and review closing packages for accuracy and compliance.
• Order appraisals, flood determinations, and track borrower payments as required.
• Prepare all loan documents per final approved credit facility and review title and lien searches.
• Coordinate with lenders, attorneys, and title companies to ensure proper documentation for closing.
• Assist with data gathering and follow up to obtain missing information within established timeframes.
• Schedule closings and maintain required records and logs.
• Maintain knowledge of commercial loan structures and UCC requirements to support documentation.

Skills

Customer service

Loan documentation

Attention to detail

Education

High school diploma/GED

Job description

Shore United Bank is a full-service financial institution with a rich history dating back to 1876. In excess of $6 billion in assets, we offer innovative financial services delivered with the personal touch you expect. We serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. In addition to banking, we offer trust and wealth management services through Wye Trust, a division of Shore United Bank. Together, our team of experienced professionals is dedicated to helping you achieve your financial goals.

Shore United Bank is hiring a full-time Loan Documentation Specialist to join our team. The Loan Documentation Specialist is responsible for supporting the Bank's lending operations by preparing, reviewing, and coordinating loan documentation to ensure accuracy, completeness, and compliance with applicable regulations, credit approvals, and internal policies. This role serves as a key operational partner within the loan origination and closing process, helping facilitate the timely and efficient delivery of lending solutions to customers. Working closely with lenders, credit personnel, attorneys, title companies, and other internal and external stakeholders, the position helps ensure that loan transactions are properly documented, secured, and prepared for closing. Through effective coordination, documentation oversight, and regulatory adherence, the role contributes to sound risk management, operational efficiency, and the overall quality of the Bank's loan portfolio.

What You'll Do:

A detailed list of job duties includes (but is not limited to):

• Performs various duties relative to preparing loan documentation within the loan platform system and reviewing loan closing packages for compliance, accuracy and completeness
• Orders appraisals/evaluations and flood hazard determinations as required and tracks payments from the borrowers for the same.
• Accurately prepares all loan documents in accordance with the final approved credit facility.
• Demonstrates working knowledge of the principles of loan documentation and the perfection of security interests. Orders and reviews title and lien searches to ensure adherence to approved credit facility requirements.
• Follows up with appropriate internal and external customers as necessary to obtain clarification and /or any missing/incomplete data within the timeframes established.
• Reviews loan documents prior to closing for accuracy, completeness and compliance with laws, regulations, and bank policy.
• Schedules loan closings to meet and attempt to exceed our customer's expectations.
• Files, maintains various logs, and other administrative duties as assigned.
• Maintains a working knowledge of commercial loan structures, including loan documentation requirements and real and personal property liens. Applies knowledge of UCC requirements, real estate laws, banking regulations, and compliance standards to support loan documentation activities. Demonstrates a thorough understanding of the features and benefits of the Bank's commercial products and services.
• Identifies and responds to opportunities to communicate affiliates products and services to promote the image of the affiliate and the promote Shore Bancshares' community of companies' products and services to potential customers and referring those customers to the proper personnel.
• Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information.
• Communicates with management and staff personnel in order to integrate goals and activities.
• Responds to inquiries relating to his/her particular area, or to requests from other bank personnel, customers, etc., within given time frames and within established policy.
• Maintains appropriate records and provides assigned reports.
• Demonstrates compliance awareness by completing all required regulatory and compliance training (e.g., BSA, CRA, ECOA) on or before deadlines, and actively supporting all policies, procedures, and practices that promote risk management, safety, and regulatory adherence.
• Consistently demonstrates the Company's core values and principles through behaviors, actions, and decisions.

Location:

This position can work from one of three locations:

• Shore Bancshares Headquarters - 28969 Information Ln, Easton, MD 21601
• Westgate Building - 200 Westgate Circle, Suite 200,Annapolis, MD 21401
• 34th Street Loan Production Office - 3409 Coastal Highway,Ocean City, MD 21842

Position Type/Expected Hours of Work:

• Full-time.
• Non-exempt.
• Days of Work: Monday-Friday.

Required Education and Experience:

• High school diploma/GED equivalent.
• 1 year experience successfully providing excellent customer service in a fast-paced environment.
• Working knowledge of loan structures is preferred, but not required.
• Knowledge of lending process and policies, state and federal banking laws, and real estate and settlement regulations is preferred, but not required.

Compensation:

• The pay range for this position is $23.00 to $30.00 hourly.
• Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

Company Benefits:

• Join a family- and community-oriented workplace that offers a team environment, along with a collaborative and friendly place to work.
• Comprehensive benefits package for full-time, permanent employees including health, dental, vision, company-paid life insurance, mental health well-being, company paid short-term and long-term disability, and much more!
• Paid parental leave
• 401k savings plan with up to a 4% company match
• Employee Stock Purchase Plan
• Education Assistance
• Employee perks such as: employee banking services, loan discount program, education assistance, career development program, Employee Assistance Program, and wellness initiatives.
• Opportunity for growth and advancement
• Paid training program and continuous training sessions throughout the year on various topics
• Generous paid time off and paid sick time
• Community involvement opportunities

Employment offers are contingent upon the successful completion of a pre-employment screening, which includes a background check, credit check, verification of employment history, and any other screenings required for the position.

Shore United Bank is an Affidative Action/Equal Opportunity Employer. Shore United Bank is an E-Verify participant.