Loan Coordinator/FT/Nashua

Triangle-Credit-Union; Nashua (NH); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Triangle Credit Union in Nashua, NH is seeking a full-time Loan Coordinator to service consumer loans, audit files, prepare title documents, and keep precise records. The role requires handling member inquiries promptly, ensuring confidentiality, and maintaining organized file rooms.

Primary duties include auditing loan files, submitting and tracking titles, recording UCC filings, and generating departmental logs and reports.

Qualifications

• Experience of 1–3 years in a similar or related role.
• Strong communication and organization skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Audits consumer loan files within the required time frame with minimal errors; informs management of auditing concerns.
• Prepares title applications, submits to state and follows up on all outstanding titles.
• Ensure all titles and UCCs are recorded in a timely manner and inform your manager of any issues.
• All department logs (audit, title UCC, new loans) and weekly/monthly reports to be completed accurately and in a timely manner.
• Provide accurate and professional service to new and existing members both internal and external; respond to members by phone or e-mail within one day.
• Maintains, organizes, and secures the file room; and perform other related duties as assigned.

Skills

Communication skills

Organization skills

Customer service

Tools

10-key calculator

Typewriter

Keyboard skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Loan Coordinator/FT/Nashua

Full Time Clerical 33 Franklin St 2nd fl Nashua -Consumer Lending, Nashua, NH, US

3 days ago Requisition ID: 1791

Role:

The Loan Coordinator is to provide servicing for consumer loans to members and internal colleagues; audit consumer loans, prepare title documentation, and ensure accurate records are kept.

Essential Functions & Responsibilities:

• Audits consumer loan files within the required time frame with minimal errors; informs management of any auditing concerns, including; possible loan fraud. Process paid loans. Ensure all loans comply with established TCU policies and procedures.
• Prepares title applications, submits to state and follows up on all outstanding titles.
• Ensure all titles and UCC's are recorded in a timely manner and to inform your manager, of any issues.
• All department logs (audit, title UCC, new loans) and weekly/monthly reports to be completed accurately and in a timely manner.
• Provide accurate and professional service to new and existing members both internal and external. Assist members in a timely fashion. Responds to members phone calls and e-mails, as well as other correspondence in within one (1) day. Maintain absolute confidentiality in regard to internal and external members information while adhering to TCU's Service Strategies Standards.
• Maintains, organizes, and secures the file room; and perform other related duties, as assigned.

Knowledge and Skills:

Experience * (1) one year to (3) three years of similar or related experience.

Interpersonal Skills

Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts, take the form of services to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.

Other Skills

• Must have good communication and organization skills
• 10-key calculator, typewriter, and keyboard skills.

Physical Requirements

• Ability to sit for extended periods of time
• Ability to reach, twist and squat

Work Environment

Professional Office Environment/Fast Paced/Member Service Remote hybrid possible

Triangle Credit Union is proud to be an Affir... If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited to use the online application process, you may contact the Human Resources Department at 603-889-2470 for other options to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities