Loan Consultant II: Customer Experience & Growth

Lendmark Financial Services, LLC; Athens (GA); On-site; USD 40,000 - 66,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Paid holidays

401(k)

Life insurance

Long-term disability

Tuition assistance

Employee assistance program

Critical care insurance

Auto insurance

Home insurance

Pet insurance

Job summary

Lendmark Financial Services, LLC. is seeking a Loan Consultant II to deliver exceptional customer experiences and provide personal loan solutions.

The role emphasizes building a customer base through sales, loan extension, and merchant referrals, with success measured by customer experience, business generation, and monthly goals. The position involves greeting customers, processing verifications and loans, handling payments, and actively marketing branch services to drive growth.

Qualifications

• High School Diploma or GED required.
• 2–4+ years consumer finance or related experience.
• Cash handling and basic computer skills.
• Excellent communication and ability to work with minimal supervision.
• Proficiency with Microsoft Windows, Excel and Word.

Responsibilities

• Greet, assist and solicit individuals entering the office and by phone.
• Process credit, employment verifications and record data.
• Handle payments, distributions and advise on loan approvals.
• Approve loans within lending limits and finalize closings.
• Market branch products and services to customers; support reports and documentation.

Skills

Customer service

Cash handling

Excellent communication skills

Microsoft Windows & Office (Excel/Word

Education

High School Diploma or GED

Associates or Bachelor's Degree (preferred)

Tools

Microsoft Windows

Excel

Word

Job description

Lendmark Financial Services, LLC. is seeking a Loan Consultant II to deliver exceptional customer experiences and provide personal loan solutions.

The role emphasizes building a customer base through sales, loan extension, and merchant referrals, with success measured by customer experience, business generation, and monthly goals. The position involves greeting customers, processing verifications and loans, handling payments, and actively marketing branch services to drive growth.