Loan Consultant I: Elevate Customer Experience & Growth

Lendmark Financial Services LLC; Front Royal, Northern (VA, KY); Hybrid; USD 57,308,000 - 63,039,000; Full time

Job summary

Lendmark Financial Services in Front Royal, VA is seeking a Customer Service Representative (Loan Consultant I) to provide exceptional customer experience while assisting with loan options and verifications. You will guide applicants through the approval process in a fast-paced office environment.

The role emphasizes sales, accurate documentation, and achieving monthly goals, with potential incentive pay. Strong communication, cash handling, and computer skills are essential; bilingual

Qualifications

• High School Diploma or GED required.
• 0-2 years consumer finance or related experience.
• Cash handling, computer skills, customer service skills.
• Excellent communication skills; ability to work with minimum supervision.

Responsibilities

• Greet, assist and solicit individuals entering the office and by phone.
• Process payments, distributions, and loan-related documentation.
• Market branch products and services to customers and handle loan approvals within limits.

Skills

Cash handling

Customer service

Communication skills

Computer skills

Microsoft Windows

Excel

Word

Education

High School Diploma or GED

Associates or Bachelor’s Degree (preferred)

Tools

Microsoft Windows

Excel

Word

Job description

Lendmark Financial Services in Front Royal, VA is seeking a Customer Service Representative (Loan Consultant I) to provide exceptional customer experience while assisting with loan options and verifications. You will guide applicants through the approval process in a fast-paced office environment.

The role emphasizes sales, accurate documentation, and achieving monthly goals, with potential incentive pay. Strong communication, cash handling, and computer skills are essential; bilingual