Loan Consultant I: Elevate Customer Experience

Lendmark Financial Services LLC; Beckley (WV); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Paid holidays

401(k)

Life insurance

Long-term disability

Tuition assistance

Employee assistance program

Job summary

Lendmark Financial Services LLC is seeking a Customer Service Representative (Loan Consultant I) in Beckley, WV. The role focuses on delivering an exceptional customer experience while offering personal loan solutions and building a client base through sales and referrals.

The position requires a high school diploma or GED, 0–2 years in consumer finance, and strong cash handling, computer, and communication skills. On-site office environment.

Qualifications

• High school diploma or GED required.
• 0–2 years consumer finance or related experience.
• Cash handling, computer skills and customer service skills.
• Excellent communication skills.
• Proficient with Microsoft Windows, Excel and Word.

Responsibilities

• Greet, assist and solicit individuals entering the office and by phone.
• Process payments, verifications, and loan approvals up to limits; close loans.
• Prepare reports and maintain documentation; manage cash drawer and deposits.
• Actively market branch products and services to customers.

Skills

Cash handling

Customer service

Computer skills

Excellent communication

Education

High School Diploma or GED

Associates or Bachelor's degree

Job description

Lendmark Financial Services LLC is seeking a Customer Service Representative (Loan Consultant I) in Beckley, WV. The role focuses on delivering an exceptional customer experience while offering personal loan solutions and building a client base through sales and referrals.

The position requires a high school diploma or GED, 0–2 years in consumer finance, and strong cash handling, computer, and communication skills. On-site office environment.