Loan & Collections Coordinator

Minnesota Council of Nonprofits; Saint Paul (MN); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking university as a Loan & Collections Coordinator, where you will play a vital role in managing student loan programs and ensuring compliance. This position involves administering loans, providing exceptional customer service, and managing collections for delinquent accounts. You will work in a supportive environment that values diversity and inclusion while contributing to the university's mission. Enjoy generous benefits, including free tuition for employees and their families, and a commitment to work-life balance. If you are passionate about supporting students and enhancing their educational experience, this opportunity is for you!

Benefits

Three weeks of accrued vacation

Free tuition for employees

Health, dental, and vision insurance

403b retirement plan access

Six weeks of paid parental leave

Qualifications

• Bachelor's degree in accounting or finance required.
• 3 years of accounting experience including collections and customer service.

Responsibilities

• Administer loan programs from disbursement to repayment.
• Manage collections for delinquent student accounts and loans.
• Prepare compliance reports and assist with audits.

Skills

Accounting

Customer Service

Collections Management

Compliance Reporting

Financial Analysis

Education

Bachelor's degree in Accounting, Finance or related field

Tools

Banner software

Job description

St. Catherine University invites applications for full-time Loan & Collections Coordinator.

This Loans & Collections Coordinator is responsible for administering the loan programs, including all aspects of the loans from disbursement through repayment to include reconciling from the third party transaction reports to the general ledger. This position is responsible for customer service for students, parents, faculty and staff. This position also manages all collections and assignments for delinquent student accounts and loans.

Responsibilities Include:

• Manage new loan awards or changes; reconcile loan disbursements to students
• Manage promissory notes – entrance/exit counseling
• Prepare and process journal entries to record loan activity to the general ledger
• Review and place delinquent loans with collections
• Assigns loans to the government, process approved write-offs to HRSA and internally
• Reconciles reporting differences between the general ledger and third party processor
• Prepare and file required annual compliance reports or FISAP
• Assist with annual financial statement audit and single audit (financial aid)
• Calculate and submit returns of excess cash
• Customer service with student, staff and faculty
• Phone and email correspondence
• Actively tracks and monitors student, loan, and payment plan accounts for potential delinquency or default.
• Manages the collection efforts and assignments to third party collection agencies for delinquent student accounts as well as delinquent or defaulted Perkins and nursing student loans.
• Assist with skip tracing and other efforts to manage past due accounts.
• Partner with collection agencies to ensure adherence to collection laws and procedures.
• Monitor bankruptcy filings.
• Prepare journal entries to record collection activities and transactions to the general ledger.
• Review accounts annually for write-off recommendation.
• In partnership with Director of Accounting Services and Controller, reviews and estimates allowance for doubtful accounts.
• Support and back up implementations and upgrades in Touchnet, 1098T processing, tuition billing, and appeals.
• Support and backup preparation of daily cash drawers and bank deposits as needed.

Employees at St. Kate’s feel a deep connection to the University’s Mission and Vision, and they live their values at work. Benefits available to full-time employees include:

• Three weeks of accrued vacation time as well as fourteen (14) paid holidays and paid “gift” days when the university is closed.
• Free tuition for employees and reduced tuition for their families after one year of service
• Health, dental, and vision insurance
• 403b retirement plan access
• Six weeks of paid parental leave after one year of service

St. Catherine University in St. Paul, Minnesota, is a comprehensive Catholic university and home to one of the nation’s largest colleges for women, with associate and graduate programs for all genders. Founded by the Sisters of St. Joseph of Carondelet in 1905, the University integrates liberal arts and professional education within the Catholic traditions of intellectual inquiry and social teaching. Committed to excellence and opportunity, St. Catherine enrolls students in certificate, associate, baccalaureate, master’s and doctoral programs in traditional day and evening/weekend/online formats.

The salary range listed reflects a good-faith estimate of what we reasonably anticipate to pay for this position, based on market data and internal equity, at the time of posting. Actual compensation will be determined based on qualifications, experience, skills, and other relevant factors. St. Catherine reserves the right to modify or adjust compensation depending on University needs.

Minimum Qualifications

• Bachelor’s degree in accounting, finance or a related business area
• Three (3) years of accounting experience including account reconciliation, collections and or compliance reporting and demonstrated customer service experience

Preferred Qualifications

• Accounting, student billing or financial aid, and collections experience
• Knowledge of Banner software
• Experience in higher education within the finance, accounting or student accounts area
• Knowledge of Fair Debt Collections Practices Act, Fair Credit Reporting Act, Department of Justice Privacy Act of 1974, bankruptcy laws, Family Educational Rights and Privacy Act, and Financial Student Aid Handbook

We seek creative, adaptable staff who enjoy working in a university climate that promotes cultural diversity, multicultural understanding, and cultural fluency. Consistent with the university’s commitment to women, diversity and social justice, preference will be given to candidates who manifest these themes in their experience and service.

EEO Statement

St. Catherine University is an equal opportunity employer. Our commitment to inclusion reflects the central value of the Sisters of St. Joseph of Carondelet to “love of neighbor without distinction” and provides a learning and working environment that is enriched by the diversity of all our members. Individuals of religious, racial, ethnic, gender identity, nation of origin, or disability groups that have traditionally had less representation in higher education are encouraged to apply. Should you need an interview accommodation please contact us at [e-mail] or 651-690-6565.

Application instructions for STAFF

Visit St. Kate Careers to apply. Three references and successful completion of a background check will be required for employment.

St. Catherine University
2004 Randolph Avenue, St. Paul, MN 55105
Equal Opportunity Employer / Drug Free Workplace / Tobacco Free Workplace

Our university is a proud member of the Upper Midwest HERC and is committed to recruiting and retaining outstanding and diverse faculty and staff and assisting dual career couples. For more information and to find other higher education jobs in the Upper Midwest region, visit: www.uppermidwestherc.org.

Posting Number

Posting Number 20220698-STAFF

Posting Start Date

Posting Start Date 03/25/2025

Application Deadline

Application Deadline 04/08/2025

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * What is your highest level of completed education?
  • Some high school
  • High school diploma or GED
  • Some college
  • Associate's degree
  • Bachelor's degree
  • Some graduate school
  • Master's degree
  • ABD
  • Professional degree (e.g., JD, MD)
  • Doctoral degree
• * How many years of relevant/job related experience do you have?
  • Less than 1 year
  • 1-3
  • 4-6
  • 5+
• * For any education beyond high school, please list the degree or certification and the area of focus.

  (Open Ended Question)

• * St. Kate’s is committed to making Inclusive Excellence a reality and has identified “Drive a Culture of Inclusive Excellence” as one of six priorities in the strategic plan. Give a brief, specific example of how you have promoted a culture that values diversity, equity and inclusion in your current or recent role(s).

  (Open Ended Question)

• * St. Catherine University welcomes applications from candidates who are traditionally under-represented. We are happy to consider candidates who are currently in possession of a temporary work visa, however, please be aware that we do not offer employment visa sponsorship. Will you now or in the future require an employer to sponsor you for an employment-based visa/status in the U.S. (e.g. H-1B status)?
  • Yes
  • No
  • Maybe
• * Are you presently legally authorized to work in the United States for any U.S. employer? Please be aware that St. Catherine University is only able to consider candidates who are authorized to work in the United States.
  • Yes
  • No
• * Can you perform the essential functions of this position with or without accommodation?
  • Yes
  • No
• * How did you hear about this opportunity?
  • St. Catherine University website
  • St. Catherine University employee referral
  • AOTA's OTJobLink
  • Associated Colleges of the Twin Cities
  • Chronicle of Higher Education
  • College or University website
  • CovalentCareers
  • Facebook
  • Glassdoor
  • Google Jobs
  • HigherEdJobs
  • Higher Education Recruitment Consortium (HERC)
  • iHireTherapy.com
  • Indeed
  • JobsOT.com
  • LinkedIn
  • Minnesota Council of Nonprofits
  • Minnesota Private College Council
  • MinnesotaWorks.net/Minnesota Workforce Center
  • National Association of Independent Colleges and Universities
  • OTJobs
  • Pollen Midwest
  • Saint Paul Area Chamber of Commerce
  • Simply Hired
  • TherapistJobBoard.com
  • Twitter
  • ZipRecruiter
  • Other

Required Documents

Resume

Optional Documents

Cover Letter

2004 Randolph Avenue
St. Paul, MN 55105
800-945-4599
651-690-6000