Loan Closer

FinanceInfos; Palo Alto (CA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401k plan

Generous time off

Parental leave

Wellness reimbursements

Professional development

Employee investing discount

Job summary

Wealthfront is seeking a Loan Closer in Palo Alto to ensure a smooth home loan closing experience. You will guide clients through the final steps of the loan process, ensuring accuracy, compliance, and efficient closings.

The role requires coordinating with processing, origination, and post-closing teams to deliver exceptional service. You will review CDs and documents for compliance with federal, state, and investor guidelines while maintaining a high-volume, high-accuracy workflow in a

Qualifications

• Minimum 2+ years of mortgage loan closing experience.
• Strong understanding of customer service best practices.
• Proficiency with LOS systems, document prep, and closing platforms.
• Solid knowledge of federal/state lending regulations and TRID.

Responsibilities

• Adopt company values in work behaviors and interactions.
• Collaborate with processing, origination, and post-closing teams.
• Maintain a positive work environment aligned with company culture.
• Coordinate with title companies, escrow agents, and borrowers to close loans.
• Ensure closing packages meet compliance standards.
• Prepare and review CDs and loan documents for regulatory compliance.
• Prioritize workloads to meet deadlines with high accuracy.
• Maintain loan pipeline and track tasks towards objectives.
• Verify final loan terms, fees, and funding details.

Skills

Mortgage closing

Customer service

Communication

Regulatory compliance

Team collaboration

Education

High School Diploma or GED

Tools

LOS systems

Document prep software

Closing platforms

Job description

Job Highlights

• Title: Loan Closer
• Type: Full Time
• Experience: 2+ Years
• Function: Lending Operations
• Location: Palo Alto, CA, United States
• Company: Wealthfront

Company Profile

Wealthfront offers automated investment management and financial planning services designed to help clients grow and manage their wealth effortlessly. The platform provides personalized portfolios, high-yield cash accounts, and smart financial tools for long-term financial goals.

Job Profile

The company is hiring a Loan Closer who will deliver exceptional service to clients, ensuring a smooth and efficient closing experience.

Guide clients through the final steps of their home loan journey, ensuring accuracy, compliance, and a seamless closing transaction.

Education Level

• High School Diploma or GED (credible)

Work Experience

• 2+ years of mortgage loan closing experience
• Extensive understanding of customer service and intrapersonal best practices
• Proficiency in LOS systems, Document Preparation software, and closing platforms.
• Strong knowledge of closing guidelines
• Understanding of state and federal lending regulations

Duties/Responsibilities

• Adopts the Company values in work behaviors, decision making, contributions, and interpersonal interactions.
• Collaborate with processing, origination, and post-closing departments
• Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity, and fun
• Coordinate with title companies, escrow agents, and borrowers to facilitate the closing process.
• Ensure all loan closing packages meet compliance standards.
• Prepare and review CDs, loan documents, and escrow instructions to ensure compliance with federal, state, and investor guidelines.
• Prioritize assignments and schedule workload to meet critical deadlines, with the ability to manage a high volume of loan activity with a high degree of accuracy
• Proactively maintain the loan pipeline, tasks, and objectives
• Verify final loan terms, fees, and funding details before closing.

Skills/Knowledge/Abilities

• Customer-focused, business-centric, and team-oriented mindset; relentlessly passionate about finding and completing valuable work.
• Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization.
• Excellent communication skills, focusing on both internal and external communications
• Excellent organizational skills, able to set and meet deadlines in a high-paced environment.
• Intellectually interested in applying technology to enhance business processes.
• Openness to adapting to industry changes
• Prior experience in retail mortgage loan closing
• Self-driven with the ability to work independently and collaboratively.
• Strong working knowledge of Federal and state regulations, including TRID and state-level disclosure requirements.

Working Conditions

• Desk-based, computer-focused
• Fast-paced, deadline-driven work
• Heavy document handling
• Some overtime during closings
• Team collaboration required

Benefits/Perks

• The benefits include medical, vision, dental, 401k plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!

Employer's Statement

Wealthfront is an Equal Opportunity Employer.