Loan Boarding & Servicing Specialist (Escrow/Records)

American National Bank Of Texa; Terrell (TX); Presencial; USD 42 000 - 56 000; Tempo integral

Resumo da oferta

American National Bank Of Texa in Terrell, TX is seeking a Loan Operations Servicing Specialist (Boarding/Booking) to handle loan boarding, document review, and file maintenance.

You will perform calculations for escrow, ensure accuracy, and provide high-level customer service to internal and external customers. Bilingual English/Spanish encouraged; knowledge of Excel/Word is a plus.

This role requires a high school diploma and 2 years in loan servicing or related functions.

Qualificações

• High School diploma or GED.
• 2 years experience in loan servicing, or knowledge and experience in 2 or more major functions in loan servicing.
• Preferred: Certification in insurance servicing.

Responsabilidades

• Processes and boards incoming loan packages.
• Maintains loan files and records.
• Reviews documents for and reports for completeness and accuracy.
• Performs mathematical calculations and disbursement of escrow accounts.
• Provides a high level of customer service for internal and external customers.
• Reports issues to bank personnel, sends notifications, reports progress, quotas, collection items and updates lists.

Conhecimentos

Customer service

Clerical duties

Math/calculation

Formação académica

High School diploma or GED

Insurance servicing certification (preferred)

Ferramentas

Microsoft Excel

MS Word

Calculator

Keyboarding

Descrição da oferta de emprego

American National Bank Of Texa in Terrell, TX is seeking a Loan Operations Servicing Specialist (Boarding/Booking) to handle loan boarding, document review, and file maintenance.

You will perform calculations for escrow, ensure accuracy, and provide high-level customer service to internal and external customers. Bilingual English/Spanish encouraged; knowledge of Excel/Word is a plus.

This role requires a high school diploma and 2 years in loan servicing or related functions.