Loan Assistant - Telluride

Alpine Bank; Telluride (CO); On-site; USD 49,000 - 59,000; Full time

Job summary

Alpine Bank is seeking a Loan Assistant in Colorado to provide administrative support to lenders and loan officers. The role involves gathering information for Consumer and Commercial Loan Applications and maintaining loan documentation.

This intermediate position requires strong communication skills, attention to detail, and the ability to interact with customers in person and by phone. Notary is a plus, and a Colorado driver's license and NMLS license are required.

Qualifications

• Excellent communication and courteous customer service both in person and on the phone.
• Administrative and secretarial skills including composing letters and emails.
• Knowledge of general banking policies and compliance regulations.

Responsibilities

• Liaise between location officers and back office lending staff for new loans and renewals.
• Gather information and documentation for new loan requests, renewals and modifications.
• Prepare weekly past due, overdraft, and maturing loan lists and assist in collections.
• Analyze and prepare consumer loan packets under $100,000 and manage the process.
• Provide administrative assistance to commercial, consumer and branch loan officers.

Skills

Customer service

Secretarial skills

MS Office

Notary

Education

AA degree or equivalent

Tools

Microsoft Office

Job description

The Loan Assistant, under general supervision and in accordance with established policies and procedures, provides administrative support to lenders and loan officers in gathering information required for Consumer and Commercial Loan Applications. An intermediate level position having extensive contact with customers and the public both in person and on the telephone.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Acts a liaison between location officers and back office lending personnel, including booking new loans and renewals.
• Follows discussion with loan officers, communicates as appropriate with customer and gathers all necessary information and documentation for new loan requests, renewals and modifications.
• Prepares the weekly past due, overdraft and maturing loan lists and assists in the collection of past due loans.
• Analyzes and prepares consumer loan packets under $100,000 and manages the process.
• Provides administrative assistance to commercial, consumer and branch loan officers.
• Responsible for the content of and maintaining supplies of loan application packages at the direction of the bank's Compliance Department.
• Prepares appropriate loan disbursement entries (cashier's checks, deposit, wire transfer etc.) on signing date, according to loan disbursement instructions provided by Loan Processor.
• Regular and reliable on-site attendance is required as an essential function of this position.
• Performs other duties as assigned.

Supervisory Duties

• May assist with opening and closing the branch.

Employees are held accountable for all duties of this job.

Job Qualifications

Knowledge, Skills, and Ability

• Demonstrates excellent communication skills and the ability to provide courteous, knowledgeable and professional customer service, both in person and on the telephone, while independently consulting with the Bank's customers.
• Demonstrated ability to perform a wide range of administrative and secretarial skills, including composing proper business correspondence (letters and electronic mail) to internal and external customers.
• Knowledge of general banking policies /procedures, including an understanding and application of banking compliance regulations.
• Intermediate-level mathematical skills and keyboard navigation.
• Ability to assume responsibility, display initiative, exercise good judgement and make and act upon decisions with minimal supervision.
• Proficiency in Microsoft Office (including but not limited to) Word, Excel and Outlook.
• Notary Public is a plus.

Education, Experience, Formal Training

• An Associate's Degree (AA) or equivalent from a two year college or technical school, or knowledge typically gained through a minimum of three (3) years progressively responsible experience in a high demand, multi-tasked professional administrative or secretarial position; or an equivalent combination of education and experience.
• Previous bank lending experience is a plus.
• Customer Service Representative experience is preferred.
• Possession of, or ability to obtain, a valid State of Colorado Drivers' License, required.
• Possession of, or ability to obtain, a valid NMLS License, required.

Working Conditions

This job operates in a climate controlled, fast-paced office environment with prolonged periods of sitting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Repetitive motion likely. Some travel may be necessary. May occasionally be required to work weekend, after normal hours and/or holidays.

Physical Activities

These are representative of those which must be met to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand, walk, sit, reach with arms, talk or hear and use hands to finger dexterity, handle or feel objects, tools or controls. The employee is occasionally required to climb or balance, stoop, kneel, crouch and may occasionally use ladders for a variety of tasks. The employee must frequently lift and/or move 10-55 pounds and occasionally lift and/or move 20-25 pounds. Specific vision abilities required by this job include close, distance, color and peripheral vision, depth perception and ability to adjust focus. Some driving may also be required.

Note

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Starting Rate of Pay is from $23.50 to $28.50 per hour, depending on experience.

Position anticipated to close September 28, 2026, or until filled.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities