Branch Manager

First Service Bank; Springdale (AR); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Cancer insurance

Long-term disability

Clothing stipend

Tuition reimbursement

Professional development opportunities

Job summary

First Service Bank is expanding in Springdale and seeks an experienced Branch Manager to lead the Springdale branch, develop a high-performing team, and strengthen our presence in Northwest Arkansas. You will focus on delivering an exceptional customer experience while aligning with our growth strategy and community involvement.

Ideal candidates bring strong leadership, retail banking and branch operations experience, and a customer-first mindset to build relationships and grow the local market.

Qualifications

• Strong leadership and ability to develop people.
• Retail banking and branch operations experience.
• Customer-first mindset with exceptional service.
• Confidence in building relationships and growing business in Northwest Arkansas.
• Solid understanding of banking policies, procedures, compliance, and operational excellence.

Responsibilities

• Lead day-to-day success of the Springdale branch.
• Develop and coach a high-performing branch team.
• Drive business development within the Springdale community.
• Create an exceptional experience for associates and customers.
• Maintain regulatory compliance and operational excellence.

Skills

Strong leadership

People development

Retail banking

Branch operations

Customer service

Relationship building

Compliance knowledge

Business development

Job description

At First Service Bank, service is our middle name. We strive to exceed our customers’ expectations by creating a remarkable customer experience daily.

Our associates are relationship-builders who work to understand our customers’ needs.

We’re Growing in Springdale,

and We’re Looking for a Leader!

First Service Bank is growing, and we’re looking for an experienced, people-focused Branch Manager to help lead the way! This isn’t just an opportunity to manage a branch—it’s an opportunity to lead, build meaningful relationships, develop a high-performing team, strengthen our presence in the community, and play an important role in shaping First Service Bank’s continued growth and expansion throughout Northwest Arkansas.

As our Branch Manager, you’ll lead the day-to-day success of the Springdale branch while creating an exceptional experience for both our associates and customers. We’re looking for someone who knows banking, loves people, understands business development, and is excited about being part of a growing market.

Why First Service Bank?

We’re not just growing; we’re an award-winning workplace! First Service Bank has proudly been recognized as one of Arkansas’ Best Places to Work for seven consecutive years (2020–2026). That recognition reflects our commitment to creating a workplace where associates can grow, contribute, build meaningful relationships, and make an impact in the communities we serve.

When you join First Service Bank, you’re joining a team that believes great service starts with great people. Bring your leadership, your ideas, and your passion for community banking and help us build something special in Springdale.

What you’ll bring to the branch:

• Strong leadership and a passion for developing people
• Retail banking and branch operations experience
• A customer-first mindset and commitment to exceptional service
• Confidence building relationships and growing business in the Springdale community
• An understanding of banking policies, procedures, compliance, and operational excellence
• The energy and initiative to help establish and grow our presence in Northwest Arkansas

Why First Service Bank?

We believe banking is about more than transactions — it’s about relationships, communities, and people. As we continue growing in Northwest Arkansas, you’ll have the opportunity to join a team that values service, leadership, collaboration, and making a meaningful impact.

Why Join Us? This position comes with a first-class, comprehensive benefits package,

including:

• Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability
• insurance for less than $75.00 per month!
• Clothing stipends to keep you looking sharp and professional.
• Professional and personal development opportunities to help you grow and advance in your
• career.
• Tuition reimbursement to support your educational goals.

First Service Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to

creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual

orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic

information.

New market. Growing team. Big opportunity.